# Receptionist

> Brocket Hall · Hatfield, United Kingdom · Part-time · Posted 2026-05-20

**Salary:** GBP 21,000–24,000

**Workplace:** on_site

**Department:** Hospitality

## Description

Brocket Hall is seeking a professional and friendly Receptionist to join our team. In this role, you will be the first point of contact for visitors and members, delivering exceptional customer service and ensuring a smooth and welcoming experience. You will manage daily reception duties including greeting guests, handling enquiries, managing bookings, and supporting general administrative tasks.

**Key Responsibilities:**

-   Greet and welcome visitors, members, and guests in a warm and professional manner.
-   Manage telephone, email and in-person enquiries efficiently and professionally.
-   Handle bookings and appointments for various services offered at Brocket Hall.
-   Process payments and manage general queries.
-   Maintain the reception area to a high standard of cleanliness and organisation.
-   Support other departments with administrative duties and communications.
-   Deliver food and beverage services as required by the company.
-   Adhere to health and safety policies and company procedures at all times.

## Requirements

-   Previous experience in a receptionist or customer service role.
-   Strong communication and interpersonal skills.
-   Organised, detail-oriented and comfortable working with booking and management systems.
-   Ability to handle multiple tasks efficiently and remain calm under pressure.
-   Friendly and approachable personality with a customer-focused attitude.
-   Flexibility to work evenings, weekends and bank holidays as required.
-   Ability to work well both independently and as part of a team.

## Benefits

-   Access to golf facilities
-   Staff discount to F&B & retail

## Apply

[Apply at Brocket Hall](https://apply.workable.com/brocket-hall-estate/j/F433BDB458/apply)

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