# Operations Coordinator (Media & Publishing) > C9 Staff · Makati City, Philippines (Remote) · Full-time · Posted 2025-04-01 **Workplace:** remote ## Description ### **OPERATIONS COORDINATOR (MEDIA & PUBLISHING)** **Job Title:** Operations Coordinator (Media & Publishing) **Job Category:** Full-Time (40 hours per week) **Job Location:** 100% work-from-home **Job Schedule:** Mondays through Fridays, 9:00 AM - 6:00 PM Eastern Time ### About Us: At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek. 🌟 We don’t just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if you’re selected and find your perfect fit, you’re in it for the long haul! Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years! These are just some of our success stories that make us more than just a remote staffing agency. At C9 Staff, we don’t treat our team as mere headcounts; we root for your growth and success every step of the way. 🚀 **So, are you ready to be our next success story? 😊** ### The Opportunity: We’re looking for a detail-oriented and highly organized **Operations Coordinator** to support our media and publisher operations team. You’ll play a critical role in keeping data accurate, processes smooth, and teams aligned. This is a great opportunity for someone who thrives in structured environments, enjoys working cross-functionally, and finds satisfaction in getting the small things right so the big things go smoothly. 🌟 ### **Publisher Operations Support**: - **Contact Maintainer 📇**: Maintain and update publisher contact details for accuracy - **CRM Organizer 🗂️**: Consolidate duplicate publisher records or aliases in CRM systems - **Onboarding Assistant 🚀**: Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification - **Launch Supporter 🎯**: Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers - **Data Logger 📝**: Ensure publisher property information is correctly logged and up to date - **Benchmark Collector 📊**: Request and store benchmark stats for performance projections - **Test Tracker 🧪**: Process test orders for new accounts and assist with troubleshooting as needed ### **Campaign & Asset Management**: - **Media Kit Collector 📂**: Request, review, and store publisher media kits and placement samples - **Creative QA Specialist 🎨**: Ensure creatives match publisher specs and requirements - **Review Facilitator ✅**: Coordinate internal review, feedback, and approvals for placement comps - **Creative Librarian 🖼️**: Store client-approved creatives and keep live documentation current - **Link Builder 🔗**: Generate and distribute tracking links, ensuring proper setup and communication - **Pixel Integrator 📥**: Request postback integrations, piggyback pixels, and manage testing workflows ### **Billing & Financial Coordination:** - **Finance Communicator 💬**: Liaise with finance teams to communicate billing terms and project details - **IO Checker 📃**: Ensure insertion orders are in place for all billing needs - **Billing Tracker 💸**: Monitor and log billing changes and opportunities in the project management system ### **Project & Process Management:** - **Data Integrity Lead 📊**: Maintain clean data in project management and CRM platforms - **Automation Watchdog 🔁**: Monitor automations and troubleshoot any issues to keep workflows running efficiently - **Documentation Organizer 📑**: Maintain internal documentation, templates, and tracking logs - **Team Aligner 🤝**: Support internal communications to ensure priorities are clear and processes are followed ### Who You Are: - **Detail-Oriented 🧐**: You double-check your work and keep systems tidy - **Highly Organized 📅**: You love structured environments and smooth workflows - **Problem-Solver 🛠️**: You spot issues early and offer smart, proactive solutions - **Clear Communicator 🗣️**: You know how to communicate across teams and escalate when needed - **Collaborative Team Player 🤗**: You enjoy working with others and bringing order to cross-functional efforts - **Digital Media Familiarity 📡**: Experience in publisher operations, digital campaigns, or performance media is a plus - **Tracking Knowledge 📈**: Familiar with ad tracking systems, pixel integration, and performance metrics - **Financial Awareness 💵**: Understanding of basic billing processes and documentation like IOs - **Project Management Tools 🧰**: Experience with ClickUp, Asana, Monday.com, or HubSpot is preferred ### Our Ideal Team Member: - **Cares Deeply ❤️:** Demonstrates a genuine interest in their work, as it reflects in the quality of the output - **Commits Fully 📝:** Ensures tasks are completed as promised, without unnecessary delays - **Communicates Clearly 🗨️:** Maintains clear and prompt communication with project managers and teammates - **Radiates Positivity 🌞:** Brings a can-do spirit to work, fostering a supportive and upbeat team environment - **Collaborates Willingly 🤝:** Works closely with cross-functional teams, including designers and project managers - **Seeks Growth 🌱:** Commits to personal and professional development, staying updated with industry trends[](https://bit.ly/C9StaffAppForm) ## Requirements - At least 50 mbps stable Internet connection - Back-up internet - At least 8GB RAM - Core i5 or higher processor - Perfectly working webcam - Perfectly working mic and audio - Organized Workstation ## Benefits - 100% Work from Home 💯 - Monthly Grocery Allowance - Monthly Internet Allowance - Monthly Electricity Allowance - Personal Medical Insurance - Personal Dental Insurance - Paid Leaves - Paid Holidays ## Apply [Apply at C9 Staff](https://apply.workable.com/c9staff/j/42C1F12F83/apply) --- Powered by [Workable](https://www.workable.com)