# VP of Operations

> Cache Ventures · Raleigh, United States (Remote) · — · Posted 2026-02-12

**Workplace:** remote

**Department:** Emailable

## Description

### Install the Engine. Scale the Machine.

This is not a typical “Head of Ops” role.

This is a scale inflection role.

Emailable has been built founder-led.

Now we’re installing a revenue focused operator to turn aggressive growth into a predictable machine.

If you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading.

If you want comfort, skip this.

### What We’re Building

Emailable powers high-volume senders who live and die by inbox placement.

Tech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing.

When deliverability drops, they bleed revenue.

We’re becoming the verification + deliverability infrastructure layer for that ecosystem.

This role is about making revenue predictable while we scale aggressively.

## Requirements

### What You Own

You own the revenue engine.

Not meetings.  
Not culture slides.  
Not “alignment.”

Revenue.

Specifically:

-   Forecast accuracy (±10%)

-   Pipeline discipline
-   Net Revenue Retention
-   Gross churn reduction
-   Enterprise expansion
-   Revenue visibility across the org

You will run:

-   Sales
-   Customer Success
-   RevOps
-   Support

If revenue misses, it’s on you.  
If we scale hard, you’re the architect behind it.

### What This Role Is Not

-   Not corporate COO
-   Not process theater
-   Not a founder babysitter
-   Not maintenance mode

We want a builder.

Someone who has:

-   Cleaned up messy CRMs
-   Killed fake optimism in forecasts
-   Reduced churn in usage-based SaaS
-   Installed discipline in scrappy teams
-   Worked directly with a driven founder

If you’ve only operated inside polished enterprise orgs, this likely isn’t for you.

### What Success Looks Like

**By Day 90**

-   Clean forecasting system
-   Clear segmentation
-   You running revenue meetings
-   Founder removed from operational noise

**By 12 Months**

-   Revenue predictable
-   Enterprise motion repeatable
-   NRR strong and stable
-   Internal execution tight

**Long-Term**

-   Scale toward eight figures
-   Revenue leadership under you installed
-   Infrastructure-level positioning in Media & Publishing

### Who Thrives Here

You might be:

-   A VP Revenue at a growth-stage SaaS who’s capped
-   A Head of RevOps already doing CRO-level work
-   A COO at a scrappy martech company
-   A former founder who learned revenue discipline the hard way

You are:

-   Calm under pressure
-   Direct
-   Comfortable challenging a CEO
-   Obsessed with numbers
-   Energized by growth

## Benefits

### **Fully Remote Work**

Work from anywhere. We’re a globally distributed team that optimizes for deep work, autonomy, and output, not office hours.

### **Competitive Compensation**

Strong base salary + performance bonus. We pay for talent and expect high ownership in return.

### **Flexible Time Off**

We operate like adults, take time when you need it. No complicated policies, no counting days.

### **Family-Friendly Policies**

We support parents with:

-   Paid parental leave
-   Flexible schedules
-   Real understanding of life outside work

### **Mental Health & Wellness Support**

We encourage sustainable work (not burnout) and provide access to wellness stipends or services to keep you performing at your best.

### **Annual Home Office & Productivity Budget**

Upgrade your setup - monitors, keyboards, software, whatever helps you work better.

### **Professional Development**

Budget for:

-   Courses
-   Certifications
-   Conferences
-   Books

Anything that helps you grow into a future COO-level operator.

### **Cutting-Edge Tech Stack**

Work with a modern toolset and help shape how our internal systems evolve.

### **High-Trust, No-Bureaucracy Culture**

No politics. No red tape.  
Just smart people working together to build something meaningful.  

### Final Filter

If you want stability and incremental growth, this isn’t for you.

If you want to build the revenue machine behind a category-defining infrastructure company, you'll figure out how to get in touch with me.

## Apply

[Apply at Cache Ventures](https://apply.workable.com/cache/j/ADBBDD13B8/apply)

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