# Spa Receptionist

> Canaves Collection · Oia, Greece · Temporary · Posted 2026-10-12

**Workplace:** on_site

**Department:** Wellness & Spa

## Description

A Spa Receptionist is responsible for greeting and assisting clients in order to receive an excellent spa experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person.

Key Responsibilities:

-   Greet and assist guests in an appropriate and timely manner. Create a friendly and welcoming environment for all spa guests
-   Ensure that the Reception and Retail area is clean and looks neat for all incoming guests
-   Respond to all general e-mail correspondence from guests and staff
-   Arrange spa appointments and the therapists’ daily schedule in order to achieve maximum resource utilization
-   Ensure client experience is proficient including bookings, payments, and consultation forms.
-   Manage customer feedback effectively
-   Interact and communicate effectively with guests, staff members, interdepartmental colleagues and management team
-   Up-sell with latest departmental incentives
-   Ensuring staff are providing high levels of service
-   Inform management of all guest issues, needed supplies or equipment related issues
-   Perform other job-related duties as requested by the management team
-   Report accidents, maintenance issues, or other incidents
-   Ensure compliance with all health and safety regulations

## Requirements

Essential Requirements:

-   Able to effectively communicate in English, in both written and verbal forms. An additional language is a plus
-   Experience in a similar role, preferable in a 5\* Hotel, or at least keen interest in wellness and spa services
-   Excellent communication and organizational skills
-   Excellent customer service and interpersonal skills as well as problem-solving abilities to effectively communicate with guests, staff members and management.
-   Attention to detail and ability to consistently work in a professional manner
-   Excellent grooming standards
-   Good computer knowledge
-   Sales Experience. Motivated by exceeding sales targets.

Personality profile:

-   Smartly presented at all time with an upbeat personality
-   Highly responsible and reliable
-   Ability to work well under pressure
-   Ability to work cohesively as part of a team and loves being with people
-   Ability to focus attention on guest needs, remaining calm and courteous at all times. Patient at handling and dealing with guests or colleagues
-   Tact, discretion and respect for confidentiality

## Benefits

-   Competitive Remuneration Package
-   Accommodation on privately owned staff houses with WIFI, Laundry
-   One Meal daily in staff restaurant plus 1 Snack during shift
-   Enjoy free access to our state-of-the-art **Staff Gym**, fully equipped to support your fitness journey!
-   Transportation services provided to and from staff residences and workplaces.
-   Continuous professional development
-   Ongoing training opportunities to enhance both soft and hard skills!
-   Encouraging leadership and a friendly workplace atmosphere
-   A working environment where you feel valued and appreciated
-   Employee Recognition Programs
-   Company team events and volunteering actions
-   Uniform
-   Discounts and Family Rates in group properties in Santorini

## Apply

[Apply at Canaves Collection](https://apply.workable.com/canaves-oia/j/6AADE4D12A/apply)

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