# Payments Specialist - Payment Investigations > Capitex · Abu Dhabi, United Arab Emirates · Contract · Posted 2025-06-13 **Workplace:** on_site ## Description We’re looking for high-performing and experienced Payments Specialist who has demonstrated the skills needed to work in an environment that moves quickly and changes a lot. We need people who learn quickly, communicate excellently, and support other team members. Some of the job responsibilities you’ll have are: \-          Processing of local and foreign currency transactions and any investigation related to payments \-          Responding to queries from other banks \-          Raising RFI’s with clients \-          Resolving Transaction Screening and Monitoring alerts for payment transactions \-          Ensuring excellent customer service by interacting with customers and helping them through their issues \-          Working with our product and technology teams to suggest ideas and improvements to our processes, so we can better service our customers \-          Working with internal teams to resolve customer issues The key competencies we’re looking for are: \-          Experience in local and international payment, covering processes, investigation, dispute management \-          Knowledge of Central Bank UAE regulations for payments \-          Knowledge of SWIFT and related processes \-          Cheque processing experience is a plus \-          Good problem-solving skills in situations where there is no clear process or guidance \-          Excellent communication skills and the ability to simplify complex processes for customers \-          Great teamwork and the ability to support others even in a busy environment \-          Flexible and open to an ever-changing environment and passion for working in a startup \-          Perfect spoken and written English \-          Arabic language a plus ## Apply [Apply at Capitex](https://apply.workable.com/capitex/j/188CF00906/apply) --- Powered by [Workable](https://www.workable.com)