# HR Director - People Operations & Performance | Hybrid - LATAM

> Carazo Enterprise SL · Panama City, Panama (Hybrid) · Full-time · Posted 2026-10-30

**Salary:** USD 42,000–60,000

**Workplace:** hybrid

## Description

We are looking for a hands-on **HR Director** to lead our international People Operations function and build a transparent, performance-driven HR system.

The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding.

This is a senior leadership role reporting directly to the CEO.

## Work format

This is a **hybrid / remote position**.

The successful candidate may work:

-   from our office in Panama;
-   in a hybrid format;
-   or fully remotely from another Latin American country.

Regardless of location, full daily availability during **Panama business hours** (9am to 6pm) is mandatory.

Occasional business travel may be required.

## Key responsibilities

-   Lead the international People Operations and HR governance function.
-   Develop HR strategy and support organizational design.
-   Manage employee and contractor agreements, renewals and HR documentation.
-   Maintain employee files, contract trackers and probation records.
-   Develop and enforce HR policies and internal procedures.
-   Manage performance reviews, KPIs and performance improvement plans.
-   Handle employee relations, complaints, conflicts and disciplinary matters.
-   Coordinate compensation, bonuses, benefits and payroll information.
-   Build promotion, career-development and succession processes.
-   Improve employee engagement and retention.
-   Manage terminations, exit interviews and offboarding.
-   Lead and develop the HR Generalist and future People Operations team.
-   Maintain HR dashboards and provide regular reports to the CEO.
-   Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.

## Scope clarification

The HR Director owns:

-   People Operations;
-   contracts and HR documentation;
-   performance management;
-   compensation and benefits;
-   employee relations;
-   policies and compliance;
-   employee development;
-   retention and offboarding.

Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate **Global Talent Acquisition Director** while that function is active.

The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant.

## Requirements

## Requirements

-   At least 5 years of experience as an HR Director, Head of HR or senior HR leader.
-   A university degree is a must, or a master's degree is preferred.
-   Strong experience managing the full employee lifecycle.
-   Proven experience with performance management, employee relations and terminations.
-   Experience developing and enforcing HR policies.
-   Experience managing remote or international teams.
-   Strong knowledge of HR operations, contracts and compensation processes.
-   Experience managing an HR team.
-   English at C1 level or equivalent.
-   Spanish at C1 level or native proficiency.
-   Strong judgment, confidentiality and decision-making ability.
-   Ability to work independently and communicate directly with the CEO.
-   Availability during Panama business hours (9am to 6pm Panama time)
-   Candidates based in Latin America are strongly preferred.

## Benefits

## What we offer

-   MONTHLY Salary range from: USD $3.500 to 5.000 according to experience.
-   Director-level position with direct access to the CEO.
-   International scope across Europe and the Americas.
-   Hybrid or fully remote work format.
-   Opportunity to build and improve the HR function.
-   Real decision-making authority within the approved scope.
-   Long-term cooperation.
-   Fixed monthly compensation plus performance-based incentives.
-   Contract format based on the candidate’s country of residence.

## Apply

[Apply at Carazo Enterprise SL](https://apply.workable.com/carazo-enterprise-sl/j/D7F7E86A3B/apply)

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