# Officer - IT Support - Evening Shift

> Six Flags Qiddiya City and Aquarabia · Riyadh, Saudi Arabia · — · Posted 2026-02-11

**Workplace:** on_site

**Department:** Information Technology

## Description

### **Job Objective**

Support business operations through the IT strategy at Six Flags by operating as part of a core IT operational team.

### **Job Duties**

### **Collective Responsibilities**:

-   Comply with Six Flags Qiddiya’s code of conduct and ethics.
-   Promote Six Flags Qiddiya’s vision, mission, and values while modeling desired behaviors.
-   Spread and promote the Six Flags Qiddiya culture.
-   Commit to Six Flags Qiddiya’s rules and regulations.
-   Perform tasks directed toward achieving organizational goals.

### **Job-Specific Responsibilities**:

-   Provide IT support and services to all staff across the theme park, water park, and administrative offices.
-   Deploy IT equipment and software as per standards across the complex.
-   Respond promptly and provide timely updates for all support and service requests.
-   Troubleshoot system, network, and hardware/software issues.
-   Accurately record and action all incidents and requests in line with SLA.
-   Manage daily support issues on-site and escalate to appropriate channels when needed.

### **Additional Job Specifications**

-   Duties may include working weekends, early mornings, or late shifts, depending on business needs and park operating hours.
-   Provide first-class IT support and service delivery, ensuring internal customer satisfaction through timeliness, accuracy, and high responsiveness.
-   Comply with IT policies and procedures outlined by Six Flags, Aquarabia, and Qiddiya.

## Requirements

**Education**:

-   Bacholer or Diploma degree in Information Technology or a relevant field.

**Experience**:

-   Fresh IT graduates or up to 2 years of experience in a similar IT Support role.
-   Experience in IT Operations in hospitality or a theme park (preferred).

**Skills**:

-   **Technical Skills**: Windows, IT networks, POS systems, Office 365.
-   **Languages**: Proficiency in English.

**Core Competencies**:

-   Problem Solving.
-   Client/Customer Focus.
-   Teamwork.
-   Communication.
-   Adaptability.
-   Values and Ethics.

## Apply

[Apply at Six Flags Qiddiya City and Aquarabia](https://apply.workable.com/careers-sixflags-and-aquarabia/j/18618FBCA9/apply)

---
Powered by [Workable](https://www.workable.com)