# Retail & E-commerce Analyst

> Activate Talent · Philippines (Remote) · Full-time · Posted 2026-03-17

**Workplace:** remote

**Department:** 003

## Description

**Title:** Retail & E-commerce Analyst**Job Type:** Full-Time/Part-Time**Location:** 100% Remote  
**Timezone:** US (EST)**  
  
Position Summary**

The Retail & eCommerce Analyst is responsible for transforming raw sales data from retail partners, Shopify, and Amazon or Amazon Partner/Accelerator into actionable business insights. This role owns the end-to-end development of recurring and ad hoc performance reports, monitors SKU-level health across all channels, and serves as an early-warning system for demand planning, inventory risk, and revenue anomalies. The ideal candidate blends technical data skills with commercial acumen to influence merchandising, supply chain, and category strategy decisions.

**Key Responsibilities**

**Sales Reporting & Channel Performance**

• Build and maintain weekly, monthly, and quarterly sales dashboards across retail (brick-and-mortar partners), Shopify DTC, and Amazon Seller/Vendor Central channels – direct or provided by Partner/Accelerator

• Track net sales, gross margin, units sold, returns, and sell-through rates by channel, region, and time period

• Deliver executive-ready sales summaries with clear narratives on performance drivers, headwinds, and opportunities

• Monitor revenue pacing against targets and flag variances with root-cause analysis

**SKU: Product Performance/ Category & Franchise Insights**

• Analyze SKU-level performance metrics including velocity, rank, conversion rate, return rate, and contribution margin

• Identify top performers, slow-movers, and at-risk SKUs across all channels

• Track new item launch performance and provide early read-outs against forecast

• Monitor listing health on Amazon (Buy Box ownership, suppressed listings, review scores) and Shopify (site search, add-to-cart, checkout drop-off)

• Flag underperforming SKUs with recommended actions: promotional support, repricing, discontinuation, or bundling

• Analyze category-level sales trends and competitive positioning across all channels

• Identify growing, declining, and emerging categories; translate findings into assortment or promotional recommendations

• Track franchise or brand family performance, comparing internal SKUs against category benchmarks

• Deliver periodic category health scorecards covering share, growth, margin, and space productivity

• Partner with product and brand teams to align category insights with go-to-market strategy

**Demand Planning & Inventory Alerts**

• Develop and maintain sell-through and velocity models to inform replenishment forecasts

• Provide demand signals to supply chain and planning teams identifying over- or under-stock risk at the SKU and channel level

• Alert stakeholders to stockout risk, excess inventory, or unusual velocity changes requiring action

• Collaborate with demand planning on seasonality curves, promotional lifts, and new product ramp-up models

**Cross-Functional Collaboration**

• Partner with Sales, Marketing, Merchandising, Finance, and Supply Chain to align on data definitions and reporting cadences

• Support trade marketing and promotional analysis measuring lift, ROI, and halo effects across channels

• Participate in S&OP (Sales & Operations Planning) processes, providing data-driven inputs to consensus forecasts

• Present findings and recommendations to senior leadership in a clear, concise, and visually compelling format

**Data Management & Governance**

• Maintain clean, well-documented data sources and transformation logic in central BI environments

• Ensure data accuracy and consistency across all reports and dashboards

• Work with IT or data engineering to onboard new retailer EDI or API data feeds

• Document reporting methodologies, KPI definitions, and update cadences in a shared knowledge base

**REQUIRED TOOLS & PLATFORM KNOWLEDGE**

**eCommerce & Retail Platforms**

• Shopify sales analytics, product performance, inventory, and admin reporting

• Amazon Portal or Amazon Provider/Accelerator provided reports

• Retailer portals: Ulta, Nordstrom, 3rd Party eCommerce, and EDI/portal environments

**Business Intelligence &; Data Visualization**

• Experience building production-ready dashboards and scheduled reports

• Familiarity with Google Data Studio

**Data/Analytics/Infrastructure**

• Advanced Excel / Google Sheets: pivot tables, XLOOKUP/INDEX-MATCH, dynamic arrays, and complex formulas

• SQL: writing queries to extract, join, and aggregate data from relational databases

• Python or R for data wrangling, automation, and statistical modeling (preferred)

• Comfort working with API data feeds and flat-file integrations (CSV, EDI 852/867)

**Collaboration & Productivity**

• Microsoft Office Suite and/or Google Workspace

• Project and task management tools: Jira, Asana, Monday.com, or similar

• Communication platforms: Slack, Microsoft Teams or similar

**QUALIFICATIONS**

**Required**

• Bachelors degree in Business Analytics, Data Science, Statistics, Economics, or a related field

• 3–5 years of experience in a data analytics, sales analytics, or eCommerce reporting role

• Demonstrated experience with Shopify analytics

• Strong command of Excel and at least one BI tool (Tableau, Power BI, or Looker)

• Experience building automated reports and dashboards for business stakeholders

• Excellent written and verbal communication skills; ability to present data to non-technical audiences

• Strong attention to detail, organizational skills, and ability to manage multiple reporting cadences simultaneously

**Preferred**

• Experience in CPG, consumer electronics, apparel, or other retail-focused industries

• Proficiency in SQL and working knowledge of Python or R

• Familiarity with demand planning methodologies and S&amp;OP processes

• Experience with retail EDI data (852 POS, 867 ship-and-debit)

• Knowledge of inventory health metrics and replenishment logic

**KEY PERFORMANCE INDICATORS**

• Accuracy and timeliness of weekly/monthly sales reports

• Reduction in stockout and excess inventory incidents through proactive demand alerts

• Speed and quality of SKU anomaly identification and escalation

• Stakeholder satisfaction with reporting clarity and actionability

• Improvement in category and franchise performance through data-driven recommendations

• Data pipeline uptime and report refresh reliability

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/5C2B5091CB/apply)

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