# Accounts Receivable Specialist - Mass Retail

> Activate Talent · Colombia (Remote) · — · Posted 2025-08-12

**Workplace:** remote

**Department:** 029

## Description

**About the client**

Our client creates luxury, premium-quality playing cards and lifestyle products sold worldwide — from high-end boutiques to mass retailers like Walmart and Target. They’re a design-driven, detail-obsessed team, and they hold ourselves to the highest standard in every aspect of our work.

**About the role**

We’re seeking a seasoned Accounts Receivable Specialist to own end-to-end AR for our mass retail accounts, ensuring accurate invoicing, EDI compliance, cash application, deduction management, and proactive collections. This role is ideal for someone who thrives in high-volume retail environments, knows retailer systems inside-out, and has a track record of driving measurable improvements in AR performance.

**What You’ll Do**

**Own AR for Mass Retail Accounts**

-   Manage the full AR cycle for large retail partners — from invoice creation to payment posting.
-   Ensure accurate invoicing and EDI compliance (810, 820, 850, 852 transactions).
-   Post and apply customer payments promptly; reconcile discrepancies.
-   Drive a proactive collections cadence to reduce Days Sales Outstanding (DSO) and keep aging current.

**Deduction & Chargeback Management**

-   Lead end-to-end deduction resolution through retailer portals (e.g., Walmart Retail Link, Target Partners Online).
-   Investigate root causes of short-pays and chargebacks, compile supporting evidence, file and track disputes, and recover lost revenue.
-   Maintain a high recovery rate through timely dispute resolution and accurate claim documentation.

**Retailer Systems & Compliance Navigation**

-   Monitor and resolve OTIF (On Time In Full) and other compliance fines.
-   Reconcile PO/ASN/receipt variances in collaboration with 3PL partners and internal operations.
-   Create and refine SOPs to prevent repeat issues, working cross-functionally with sales, logistics, and operations teams.

## Requirements

**What We’re Looking For**

-   4–6+ years of AR experience in a CPG/wholesale business selling into mass retail.
-   Proven ability to manage high-volume dispute resolution and short-pay remediation.
-   Strong KPI ownership: DSO reduction, dispute recovery rate, dispute cycle time improvement.
-   Expert-level knowledge of mass retail portals and EDI transactions (810, 820, 850, 852).
-   Familiarity with OTIF and retailer compliance requirements.
-   Strong Excel skills and comfort working in ERP systems.
-   Exceptional attention to detail, documentation, and follow-through.
-   Professional references that can vouch for performance and reliability.

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/5C2FB3E81C/apply)

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