# Client Success Specialist (CRO)

> Activate Talent · Philippines (Remote) · Full-time · Posted 2025-09-10

**Workplace:** remote

**Department:** 035

## Description

Client Success Specialist  
**Location:** (Remote / US time zones

### About the Role

We’re looking for a **Client Success Specialist with strong expertise in Conversion Rate Optimization (CRO)** to join our growing team. This role is perfect for someone who thrives at the intersection of **client success, growth strategy, and hands-on CRO execution**. You’ll act as the trusted partner for clients, driving measurable results through data-driven strategies, testing, and performance optimization.

If you love **solving client challenges, digging into analytics, and turning insights into impact**, this is the role for you.

### What You’ll Do

-   Be the primary point of contact for client relationships, ensuring successful delivery of CRO initiatives.
-   Conduct data analysis, A/B testing, and funnel performance reviews to uncover opportunities for growth.
-   Build and execute tailored CRO strategies that align with each client’s unique goals.
-   Present insights, reports, and recommendations in a clear, actionable way to clients and stakeholders.
-   Collaborate with design, development, and marketing teams to bring CRO strategies to life.
-   Strengthen relationships with agency partners and ensure measurable outcomes.

## Requirements

### What We’re Looking For

-   Proven experience in **Conversion Rate Optimization** (agency, SaaS, or client-side).
-   Strong analytical skills with tools such as **Google Analytics, Hotjar, Optimizely, or VWO**.
-   Excellent client-facing communication and presentation skills.
-   Ability to **translate complex data into clear strategies** and next steps.
-   Experience managing multiple accounts and balancing competing priorities.
-   A mix of **strategic consulting mindset and hands-on execution skills**.

### Preferred Qualifications

-   Experience in a **digital marketing agency, consultancy, or growth-focused environment**.
-   Familiarity with **e-commerce, SaaS, or high-growth digital products**.
-   Knowledge of marketing automation tools, CRMs, and advanced reporting dashboards.

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/5D740F1340/apply)

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