# 37238203228- Amazon Case Manager - Supplements Category

> Activate Talent · Philippines (Remote) · Full-time · Posted 2025-05-16

**Workplace:** remote

**Department:** 017

## Description

Job Title: Amazon Case Manager

Schedule: M-F, 9AM -5PM PacificTime

Salary: $1,000 - $1,500/month

We're looking for an experienced Amazon Case Manager with a strong background in the supplements space to join our team. In this role, you'll own backend troubleshooting across Seller Central — submitting and managing cases, escalating issues, and ensuring ASINs remain live, optimized, and compliant. Bonus points if you’ve worked closely with brand operations in the supplement or wellness cat

**To expedite the hiring process, please complete the assessment immediately after submitting your application:** [**https://app.testgorilla.com/s/01rqv7ni**](https://app.testgorilla.com/s/01rqv7ni)  

Responsibilities:

-   Own case submissions in Amazon Seller Central related to listing suspensions, policy violations, FBA issues, and other backend challenges.
-   Act as the go-to expert for backend resolution — ensuring swift reinstatement of listings and minimizing downtime.
-   Maintain organized case history, track response timelines, and follow through on escalations.
-   Collaborate cross-functionally with operations and marketing to ensure all listings meet Amazon’s compliance requirements.
-   Support day-to-day brand operations including listing audits, logistics coordination, and customer experience — with special attention to supplement-specific regulations.

Requirements:

-   2+ years of experience managing Seller Central backend issues — ideally within the supplement, wellness, or health category.
-   Demonstrated success resolving complex cases, reinstating ASINs, and navigating Amazon’s internal processes.
-   Strong knowledge of supplement regulations, compliant claims language, and Amazon’s restricted products policy.
-   Highly detail-oriented with excellent written communication and follow-through skills.

Tools to use

-   Amazon Seller Central
-   Project Management Tools

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/62662DBBD9/apply)

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