# 49758960546 - eCommerce Operations & Planning Manager

> Activate Talent · Philippines (Remote) · Full-time · Posted 2025-11-21

**Workplace:** remote

**Department:** AT1C

## Description

**Full-Time — Remote**  
**Contract Type:** Independent Contractor  
**Working Hours:** Monday–Friday

🌎 _Work from anywhere in the world and be part of the #remoteworkrevolution!_

### **About the Company**

This is a fast-growing, innovation-driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self-funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.

### **Scope of the Role**

We are seeking a sharp, detail-obsessed **eCommerce Operations & Planning Manager** to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day-to-day rhythm of operations—inventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer.

You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands-on role with meaningful impact on efficiency, profitability, and scale.

### **Duties and Responsibilities**

### **Inventory, Logistics & Supply Chain**

-   Manage inventory flow across Amazon, Shopify, and other sales channels
-   Ensure optimal stock levels across all fulfillment locations
-   Monitor inbound/outbound shipments for efficiency and cost effectiveness
-   Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules

### **Forecasting & Planning**

-   Build and maintain accurate demand forecasts
-   Translate revenue and marketing projections into actionable supplier and inventory plans
-   Align forecasting across teams to ensure product availability and smooth launches

### **Operational Excellence**

-   Track operational KPIs: inventory turnover, stockouts, freight costs, fulfillment accuracy
-   Identify process improvements that increase efficiency and profitability
-   Support broader operational projects, including product launches and light IP enforcement tasks

### **Cross-Functional Collaboration**

-   Communicate regularly with internal teams to keep timelines, budgets, and deliverables aligned
-   Provide operational insights and performance reports to leadership
-   Recommend actions to improve margins, reliability, and operational clarity

## Requirements

### **Years of Experience**

-   Experience in eCommerce operations, supply chain management, or inventory planning
-   Experience working with Amazon, Shopify, and multi-channel marketplaces

### **Background**

-   Proven ability to forecast demand and translate projections into clear inventory plans
-   Strong analytical mindset with attention to accuracy and data integrity
-   Experienced in coordinating suppliers, 3PLs, and cross-functional teams
-   Highly organized, detail-oriented, and fast moving
-   Clear communicator with strong follow-through
-   Motivated by impact and understanding of how operations influence profitability

### **Tools and Software**

-   Familiarity with eCommerce operations tools (Shopify, Amazon Seller Central, 3PL dashboards)
-   Experience with demand forecasting software or spreadsheet modeling
-   Comfortable working with data tools and operational reporting systems

### **You Are**

-   An owner who takes responsibility for outcomes
-   Analytical, precise, and data-driven
-   Experienced in eCommerce operations and supply chain flows
-   Organized and detail-obsessed
-   A problem solver who seeks efficiency and scalability
-   A clear communicator with strong execution discipline
-   Motivated by speed, impact, and operational excellence

### **You’re Not Responsible For**

-   Managing a large team
-   Setting company-level strategy
-   Handling customer service or marketing operations

This role focuses strictly on **operations, forecasting, supply chain, and process improvement.**

### **You’ll Thrive Here If**

-   You enjoy solving operational challenges
-   You stay organized in fast-moving environments
-   You use data to guide all decisions
-   You take full ownership of your work
-   You’re proactive about spotting and fixing problems early
-   You gain satisfaction from improving efficiency and profitability
-   You want to help scale a fast-paced DTC brand

## Benefits

### **What Makes This Team Special**

-   A culture built on caring deeply about customers and product quality
-   Ownership and accountability at every level
-   A problem-solving mindset focused on solutions, not excuses
-   People-first values and trust-driven relationships

### **Why Join**

-   Play a key operational role in scaling one of the fastest-growing oral care brands
-   Work closely with leadership on high-impact projects
-   Move fast and learn quickly without corporate red tape
-   Join a small, motivated team that genuinely enjoys working together

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/67809EC7C8/apply)

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