# CRM Coordinator / Assistant / Associate (Email & SMS)

> Activate Talent · Philippines (Remote) · — · Posted 2026-01-13

**Workplace:** remote

## Description

### **CRM Coordinator / Assistant / Associate (Email & SMS)**

**Location:** Remote (Eastern Time working hours preferred)  
**Reports to:** CRM Manager or Head of Lifecycle Marketing

### **About the Role**

We’re looking for a detail-oriented and proactive **CRM Coordinator / Assistant / Associate** to support our CRM and Lifecycle Marketing efforts across **email and SMS**. This role is execution-focused and ideal for someone who loves process-driven work, has a strong eye for detail, and enjoys collaborating cross-functionally to ensure campaigns launch flawlessly.

You’ll work closely with CRM, creative, marketing, and data teams to build, QA, and deploy campaigns that support customer engagement and retention.

### **What You’ll Do**

-   Build, schedule, and deploy **email and SMS campaigns**, with opportunities to support automated flows over time
-   Manage and execute **signup units**, ensuring accuracy, proper tracking, and performance validation
-   Create, maintain, and QA **audience segments and suppression lists**
-   Own campaign **QA**, including deliverability checks, UTM tagging, and link validation
-   Coordinate assets, campaign timelines, testing, and approvals
-   Collaborate with creative, marketing, and data teams to ensure campaigns align with broader lifecycle goals
-   Monitor campaign performance and help identify or troubleshoot execution or deliverability issues

## Requirements

### **What We’re Looking For**

-   **1–3 years** of experience in CRM, email marketing, or digital campaign coordination
-   Hands-on experience with **Klaviyo** or similar platforms (HubSpot, Braze, Iterable, etc.)
-   Strong attention to detail with the ability to manage multiple campaigns and deadlines
-   Solid understanding of **audience segmentation, UTM parameters, and deliverability best practices**
-   Excellent organizational and communication skills
-   Availability to work **Eastern Time (ET)** hours

### **Nice to Have**

-   Experience with **SMS marketing platforms**
-   Basic **HTML or email template editing** skills
-   Familiarity with QA tools and campaign reporting dashboards

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/B9ADBCEC8E/apply)

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