# Operations Manager (Amazon)

> Activate Talent · Mexico (Remote) · — · Posted 2026-01-06

**Workplace:** remote

## Description

### **Overview**

We are seeking a highly skilled and hands-on Operations Manager to lead our Amazon USA private label business. This role blends strategic leadership with direct, day-to-day operational execution. You will oversee supply chain workflows, manage Amazon account health, support purchasing and logistics, and lead a small team responsible for marketplace operations.

The ideal candidate thrives in a fast-paced, high-growth environment, is exceptionally detail-oriented, and enjoys rolling up their sleeves to solve problems while guiding and developing a high-performing team. This position is approximately **50% individual contributor** and **50% management**, requiring both strategic thinking and hands-on involvement.

This is a remote position with competitive compensation, performance-based incentives, and opportunities for long-term growth in e-commerce operations.

### **Key Responsibilities**

### **Operations & Supply Chain Management**

-   Oversee the Supply Chain Manager and ensure smooth end-to-end operations from China-based production to U.S. 3PL warehouses and final delivery to Amazon FBA.
-   Step in during critical moments to personally troubleshoot logistics, customs clearance, or inbound shipping issues.
-   Maintain real-time visibility into inventory levels and collaborate with the Supply Chain Manager to prevent stockouts or overstock situations.
-   Guide strategic decisions around freight, customs, domestic transport, and replenishment timing.
-   Lead seasonal, monthly, and long-term forecasting activities, ensuring accuracy and alignment with sales velocity and operational constraints.

### **Amazon Marketplace Operations**

-   Oversee order management functions and support the Administrative Assistant with customer service and account-related tasks.
-   Manage Amazon account health, resolving policy violations, IP complaints, and compliance issues independently and efficiently.
-   Execute operational tasks directly in Amazon Seller Central when required.
-   Partner with the PPC team to align advertising efforts with inventory availability.
-   Monitor listings, sales performance, competitor activity, and market trends to maintain strong organic ranking and competitiveness.

### **Vendor & Purchasing Management**

-   Source, evaluate, and negotiate with suppliers, freight forwarders, and 3PL partners.
-   Maintain high quality standards and ensure on-time, cost-effective deliveries.
-   Oversee purchasing decisions while stepping in to handle escalated supplier negotiations.
-   Evaluate vendor performance and initiate improvements as needed.

### **Leadership & Team Management**

-   Lead and mentor a small operations team (2–3 people), creating clear processes, KPIs, and development paths.
-   Promote a continuous improvement culture centered on operational excellence and efficiency.
-   Lead by example—balancing strategy with hands-on execution and modeling strong problem-solving skills.
-   Support additional projects and business priorities as needed, adapting to evolving demands.

## Requirements

3+ years of hands-on operations, supply chain, or logistics experience within an Amazon environment.

Strong knowledge of Amazon FBA, 3PL operations, international shipping (China → USA), customs, and freight forwarding.

Proven track record in demand forecasting, seasonal planning, and inventory management.

Experience managing Amazon account health, including policy violations and IP/compliance issues.

Extremely detail-oriented, process-driven, and organized, with a continuous improvement mindset.

Comfortable working in a fast-paced environment with partial overlap to U.S. East Coast hours.

Understanding of how PPC and marketing performance influence inventory strategy.

Excellent communication and analytical skills; fluent in English.

Proficiency with Google Sheets/Excel.

## Apply

[Apply at Activate Talent](https://apply.workable.com/careersactivatetalent/j/E9689BD40D/apply)

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