# Customer Fulfilment Representative

> Cariflex · Singapore, Singapore · Full-time · Posted 2026-10-12

**Salary:** SGD 3,000–4,000

**Workplace:** on_site

**Department:** Logistics

## Description

-   Carry out import and export activities which include but not limited to preparation and issuance of shipping documentations, logistics coordination and arrangement as well as carry out necessary follow-up.
-   Perform order processing and analysis in accordance with company’s internal rules on shipment planning and inventory control.
-   Support customers in terms of providing information related to products availability, shipment schedule, price and other sales processing information.
-   Create sales orders, outbound delivery, shipment and invoices in SAP. Check and ensure there are no tax errors and other sales orders errors such as incorrect price, products, etc.
-   Receive and register customer complaints and forward them to the relevant departments.
-   Ensure SAP is up to date with the latest order information such as shipping, arrival dates, etc., which can be monitored through reports generated by SAP.
-   Timely process and check the department expenses related to logistics service providers such as couriers, dispatchers, terminals, transport companies, etc.
-   Provide necessary logistical support such as receipt of material and service notes, entry of SAP stock and submission of invoices to the finance department.
-   Participate in continuous improvement programs and identify potential improvement in processes and activities.
-   Ensure proper documentation of work processes.

## Requirements

-   Minimum GCE ‘O’ level and above.
-   Minimum 3 to 4 years of experience in preparing full set of export shipping documents.

-   Minimum 1 to 2 years of experience in handling LC shipments.

-   Proficient in SAP (SD module) and Microsoft Excel

-   Meticulous and responsible, take initiative and has positive attitude.

## Benefits

-   Private Health Insurance
-   Training & Development
-   Performance Bonus

## Apply

[Apply at Cariflex](https://apply.workable.com/cariflex/j/D403D833CC/apply)

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