# IT Support Specialist

> Kiewit Mexico · Santiago de Querétaro, Mexico · Full-time · Posted 2026-06-22

**Workplace:** on_site

**Department:** KMX - Overhead

## Description

Kiewit Mexico is a company dedicated to providing engineering, procurement, and construction management services. Kiewit Mexico is a subsidiary of one of the largest and most respected engineering and construction organizations in North America. Kiewit Mexico offers construction management and engineering services in a variety of markets, including energy, oil, gas, chemicals, terminals, marine works, and mining.

Kiewit Mexico is seeking an experienced IT Support Specialist to join our team. **The primary responsibility is to provide deskside and remote support to Kiewit employees,** Kiewit subsidiaries, partners, contractors working for Kiewit and job site subcontractors (where/when applicable). This position supports and assists with implementing Kiewit Technology Group policies and procedures.

### Responsibilities

-   Install, configure, troubleshoot, and maintain IT systems and equipment in the field
-   Provide support to end-users and assist with technical issues
-   Perform repairs of software components
-   Administer user accounts, passwords, and permissions for various systems
-   Monitor and maintain network systems for optimal performance and uptime

## Requirements

-   Bachelor's degree in Computer Science, Information Technology, or related field
-   3+ years of experience in IT support or related field -
-   Experience with Microsoft Windows operating systems and Microsoft Office applications
-   Familiarity with LAN/WAN networking protocols and hardware
-   Experience with ticketing system - ServiceNow (desirable)
-   Knowledge of audiovisual technology in video conference rooms (desirable)
-   Excellent customer service
-   Oral and written communication in English and Spanish.

## Benefits

-   Vacation days, Christmas bonus, and vacation bonus above the law standard
-   Savings fund
-   Food vouchers
-   Social security
-   Health Care Plan (Medical, Dental & Vision)
-   Life Insurance
-   Paid Time Off (Vacation & Public Holidays)
-   Training & development
-   Wellness Resources (Medical appointments at a preferential price and discounts in drugstores and stores)

## Apply

[Apply at Kiewit Mexico](https://apply.workable.com/carreraskiewitmx/j/6FD0AE5187/apply)

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