# Senior Delivery Manager

> Catch Design · Auckland CBD, New Zealand (Hybrid) · Full-time · Posted 2026-05-01

**Salary:** unknown currency 125,000–146,000

**Workplace:** hybrid

**Department:** Client Services

## Description

At Catch Design, we help some of New Zealand’s most recognised brands create meaningful, inclusive, and impactful digital experiences. We’re looking for a Senior Delivery Manager who brings calm leadership, strong delivery craft, and a genuine passion for doing great work the right way.

If you’re an experienced digital delivery professional who thrives on complexity, values strong relationships, and enjoys leading teams to deliver high-quality outcomes, this could be the role for you.

### **What you’ll do**

As a Senior Delivery Manager, you’ll lead the successful delivery of complex digital projects, ensuring they are delivered on time, within budget, and to a high standard of quality. You’ll play a key role in shaping client relationships, mentoring Producers, and continuously improving how we deliver work at Catch.

You will:

-   Lead the delivery of complex, high-profile digital projects from initiation through to completion
-   Own project planning, scoping, estimation, and scheduling to ensure realistic and achievable outcomes
-   Proactively manage risks, dependencies, and blockers to keep projects moving smoothly
-   Act as the primary point of contact for key clients, building trust through clear, transparent communication
-   Provide regular project updates, manage expectations, and navigate change with confidence
-   Work closely with designers, developers, strategists, and specialists to ensure seamless delivery
-   Support resource planning and allocation in collaboration with the Delivery Lead
-   Apply and champion “The Catch Way” across projects, ensuring consistent delivery standards
-   Maintain high-quality project documentation, reporting, and governance
-   Track budgets, manage scope changes, and ensure financial performance across your projects
-   Contribute to pitches, scoping, and proposals to support new business opportunities.

### **Mentorship and practice leadership**

Beyond project delivery, you’ll help grow the capability and confidence of our delivery team.

You will:

-   Mentor and support junior Producers through regular feedback, guidance, and coaching
-   Lead retrospectives and knowledge-sharing sessions to drive continuous improvement
-   Contribute to improving delivery processes, tools, and ways of working across the agency
-   Work with People Leads to support performance feedback and professional development.

## Requirements

**You must already be based in New Zealand and available to work from our Auckland office.**

You’ll bring:

-   **5+ years’ experience** in digital project management, production, or delivery roles
-   Proven experience working within a **digital agency or consultancy environment**
-   Strong understanding of Agile, Scrum, and Waterfall delivery methodologies
-   Demonstrated ability to manage multiple projects while balancing scope, time, budget, and quality
-   Excellent stakeholder management skills, with a track record of building trusted client relationships
-   Experience working in cross-functional teams with designers, developers, and strategists
-   Strong commercial awareness, including budget management and scope control
-   A calm, proactive, solutions-focused mindset, especially when navigating complexity

Most importantly, you’ll embody Catch’s mission: **Do good by our team, do good by our clients, and deliver great work.**

## Benefits

At Catch, we love what we do and value balance, well-being, and growth. Here’s what you’ll get:

-   Flexible working—with core hours that fit your lifestyle
-   4 weeks annual leave + 5 “Happy days” per year
-   Your birthday off
-   Full healthcare insurance—including dental and optical, wellness leave, and regular well-being initiatives
-   Professional growth—personalised development, learning lunches, and structured career progression
-   Team culture—central city offices, great snacks, company-wide events

Ready to design meaningful digital experiences and grow your craft in a team that champions quality, curiosity, and collaboration? **Apply now.**

**To apply, we need the following:**

1.  **A cover letter** introducing yourself, telling us why you want to work with Catch and what you enjoy most about leading digital delivery.
2.  **An up-to-date CV** outlining your relevant experience.
3.  **At least two references** we can contact—direct managers or leads from your recent roles. We won’t call them until things get serious between us… promise.

## Apply

[Apply at Catch Design](https://apply.workable.com/catchdesign/j/A67BE6D76B/apply)

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