# Customer Care Representative

> CBH Homes · Meridian, United States · Full-time · Posted 2026-05-29

**Workplace:** on_site

**Department:** CBH Homes

## Description

Are you a positive, people-focused professional who loves helping others and solving problems?

In this role, you’ll have the opportunity to support homeowners through one of the biggest moments of their lives—while building a rewarding career with a company that’s growing fast and Built Different.

This is more than a customer care role. It’s an opportunity to grow, develop, and be part of a high-performing team that values communication, teamwork, and exceptional homeowner experiences.

**Key Responsibilities:**

-   Communicate with homeowners and trade partners by phone and email
-   Coordinate repair scheduling and follow up on service requests
-   Help troubleshoot common homeowner concerns and identify solutions quickly
-   Partner with multiple departments to ensure issues are resolved efficiently
-   Deliver a positive, professional, and helpful experience in every interaction
-   Manage multiple priorities while staying organized and detail-oriented

**This is a full-time position based out of CBH Homes’ headquarters in Meridian, Idaho, available now. We offer competitive benefits and have one of the best holiday parties in town!**

**WE'RE ON THE MOVE!!** ![🚀](https://fonts.gstatic.com/s/e/notoemoji/17.0/1f680/72.png)

Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.

## Requirements

-   Positive attitude and strong communication skills
-   Exceptional organization and multitasking abilities
-   Problem-solving mindset and ability to stay calm under pressure
-   Ability to work in a fast-moving, team-oriented environment
-   Homebuilding or construction experience is a plus, but not required

## Benefits

-   100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
-   Competitive Wages
-   Quarterly bonus program
-   Retirement Plans + employer match
-   Paid Time Off
-   Annual Growth Reviews

## Apply

[Apply at CBH Homes](https://apply.workable.com/cbh-homes/j/672997982C/apply)

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