# Technical Service Engineer

> Cesna Recruitment · Johns Creek, United States · Full-time · Posted 2026-04-13

**Salary:** USD 55,000–71,000

**Workplace:** on_site

**Department:** US Team

## Description

Technical Service for North America Customers

· Support technical responses to customers (VOC and Claims)

· Support product quality certification (Documentation, sample testing, plant trials)

. Support new product demand development (Inquiry review, product promotion)

. Conduct steel market analysis and steel trend investigation

## Requirements

· Bachelor’s or Master’s degree in Engineering (preferably in Metallurgy or Material Science)

. 1~3 years of experience in technical services or steel industry (preferred)

. Professional business etiquette and positive attitude

· Strong communication skills and customer service oriented

· Engineering mindset and problem-solving skills

· Fluent in English and Korean with native-level English proficiency

· Proficient in MS Office applications

. Ability to travel and a valid driver's license

## Benefits

Comprehensive health insurance, 401K, PTO, paid holidays, sick days

## Apply

[Apply at Cesna Recruitment](https://apply.workable.com/cesna-group-2/j/7314349232/apply)

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