# Customer Service Representative

> Charger Logistics Inc · San Pedro Sula, Honduras · Full-time · Posted 2026-10-22

**Workplace:** on_site

**Department:** Operations (LATAM)

## Description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for dynamic individuals with a passion for helping people to join our fast-paced Customer Service team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.

**Schedules Available:**

1\. Monday to Friday, Alternating Weekends from 3:00PM to 11:00PM

2\. Friday to Monday from 6:00AM to 5:00PM or 2:00PM to 12:00AM  

**Responsibilities:**

-   Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
-   Track and Trace large volume of customer orders
-   Entering, updating and processing customer orders on various interfaces.
-   Ensure daily delivery schedules are adhered to, and all necessary documentation is returned to head office in an accurate and timely manner
-   Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
-   Ensure and confirm pickup and delivery appointment for drivers
-   Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
-   Research and resolve all transactional problems to ensure reporting is reconciled in a timely manner
-   Maintain co-operative working relationships among team and internal staff

## Requirements

-   College diploma or bachelor’s degree in business or related field is preferred
-   Previous experience in the logistic/supply chain industry is an asset
-   Proficient in Microsoft office, with aptitude learn new software and systems
-   Ability to prioritize, multitask and adapt to changing rules, regulations and procedures

## Benefits

-   Competitive Salary
-   Career Growth
-   Permanent Position

## Apply

[Apply at Charger Logistics Inc](https://apply.workable.com/charger-logistics-inc/j/1B9F8205DA/apply)

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