# IT Project Manager > City Wide Facility Solutions · Lenexa, United States · Full-time · Posted 2026-01-29 **Salary:** USD 120,000–150,000 **Workplace:** on_site **Department:** City Wide Franchise ## Description **KEY RESPONSIBILITIES** The IT Project Manager is responsible for leading the planning, execution, and delivery of complex technology initiatives using Agile project methodologies. This role combines strong project management expertise with a solid technical background, particularly in Microsoft Dynamics 365 cloud business applications, to ensure seamless collaboration among engineers, developers, and business stakeholders. The position is accountable for delivering high-quality solutions that meet business needs—on time, within scope, and on budget. **PRIMARY RESPONSIBILITIES** • Lead high-impact projects from Discovery through Closure, ensuring alignment with organizational goals. • Oversee project planning, resource management, and execution for multiple concurrent projects. • Plan, manage, and deliver IT and technical projects across infrastructure, software development, cloud, security, or systems implementations. • Collaborate with and challenge business owners to improve and optimize processes for our franchises, ranging from just opening to over $50M in annual revenue. • Drive IT development and product management teams to continuous improvement using Agile Scrum processes. • Communicate project status to business owners and C-Level executives in a concise manner to facilitate informed decision making. • Define project scope, goals, timelines, budgets, and resource requirements. • Translate business requirements into project plans and actionable tasks. • Coordinate cross-functional teams including developers, engineers, vendors, and stakeholders. • Track project progress, manage dependencies, risks, and issues, and implement mitigation strategies. • Serve as primary escalation point for project risks and issues. • Facilitate project meetings, status updates, and executive-level reporting. • Oversee quality assurance, testing, and deployment activities. • Manage change requests and ensure proper documentation and approvals. • Ensure compliance with security, regulatory, and organizational standards. ## Requirements **Performance Metrics** The following metrics apply to this position and should be recorded in your scorecard: • Department Franchise Satisfaction • On-Time Project Delivery Rate: Percentage of projects completed by the agreed deadline (target: 95%+), measured quarterly across all active projects from Discovery to Closure. • Project Success Rate: Percentage of projects meeting predefined success criteria, including stakeholder satisfaction scores from post-project surveys and alignment with business goals like franchise process optimization (target: 90%+). **Requirements** • Bachelor's degree in information technology, computer science or information systems. • 3-5+ years of relevant professional experience in IT project management or closely related roles. • Certified Scrum Master Certification. • Proven experience working with Microsoft Dynamics 365 cloud business applications, including implementation, configuration, customization, or integration projects. • Experience managing vendors and third-party service providers. • Excellent verbal and written communication. • Strong technical aptitude and problem-solving skills. • Risk management and decision-making ability. • Attention to detail with a results-driven mindset. • Ability to bridge technical and non-technical teams. • Proficient in Microsoft Office Suite (Word, Excel, Outlook), CRM systems, and Power BI ## Benefits City Wide Franchise provides competitive compensation with bonus potential and a full benefits package including medical, dental, vision, life insurance, short and long-term disability, PTO, and a 401k plan. The company is known for its collaborative, people-centered culture, offering a fast-paced, flexible, and supportive work environment that encourages ongoing learning and development. Employees also enjoy paid time for community service and charity work. Read more about City Wide at www.gocitywide.com **Join City Wide and help us create events that inspire, engage, and leave a lasting impression!** ## Apply [Apply at City Wide Facility Solutions](https://apply.workable.com/citywide/j/C7AAC3893A/apply) --- Powered by [Workable](https://www.workable.com)