# Coffee Equipment Service Technician

> Classet · New York, United States · Full-time · Posted 2026-03-30

**Salary:** USD 54,080–62,400

**Workplace:** on_site

**Department:** Devocion

## Description

### Devocion is Hiring a Coffee Equipment Service Technician!

**Location:** New York, NY  
**Location Type:** On-site  
**Pay Range:** $26 – $30 per hour  
**Employment Type:** Full-Time

### Description

Devocion is seeking a skilled and reliable **Coffee Equipment Service Technician** to join our growing Technical Service Department. As America’s freshest specialty coffee provider, Devocion is redefining what it means to deliver quality — not only through fresh roasting, but also through exceptional equipment support for our coffee shops and wholesale partners.

This role is ideal for a hands-on technician who enjoys troubleshooting, field service work, and delivering outstanding customer experiences.

### Overview

Devocion is the only roaster in the U.S. roasting fresh green beans just 15–30 days after leaving origin — far faster than traditional roasters. That same commitment to excellence extends to our Technical Service team, ensuring our clients and café partners receive best-in-class equipment performance and support.

As a technician, you’ll deepen your knowledge of coffee equipment while helping maintain the quality standards that make Devocion unique.

### Responsibilities

-   Provide maintenance and repair service for Devocion coffee shops and wholesale customers
-   Respond to emergency equipment issues and service requests as needed
-   Work closely with the wholesale team to ensure excellent customer support
-   Partner with Education and Wholesale departments to maintain equipment quality standards
-   Conduct quality control visits for wholesale customer locations
-   Deliver exceptional professionalism and service in all client interactions
-   Perform administrative duties and documentation as needed
-   Complete additional work-related tasks as assigned

## Requirements

-   Valid driver’s license and willingness to travel locally for service calls
-   Technician experience (coffee tech, mechanic, electrician, handyman, or similar)
-   Availability to work overtime and weekends as needed
-   Understanding of basic electrical concepts
-   Ability to lift 50+ pounds comfortably

### Nice to Have Qualifications

-   Coffee equipment knowledge
-   Strong customer service and professionalism
-   Barista experience (preferred but not required)

## Benefits

-   Competitive hourly wage starting at $26–$30/hour (based on experience)
-   Paid Time Off
-   Health Insurance
-   Dental Insurance
-   Vision Insurance
-   401(k) Retirement Plan
-   Free coffee and additional company perks

## Apply

[Apply at Classet](https://apply.workable.com/classet/j/0515658BE6/apply)

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