# Office Manager > Classet · Matthews, United States · Full-time · Posted 2026-07-10 **Salary:** USD 41,600–52,000 **Workplace:** on_site **Department:** Ace Handyman Services ## Description ### Ace Handyman Services is Hiring a Office Manager! _Full-Time • On Site – Matthews, NC_ **$20 – $25 per hour** Ace Handyman Services is hiring a **Office Manager** to support scheduling, dispatch, and customer engagement operations. This is a high-impact, high-energy role ideal for someone who thrives in a fast-paced home services environment and wants to be part of a trusted, growing brand. **This is a high call volume and fast paced role; this person must thrive in a fast and busy environment!** This position will be responsible for all scheduling of craftsman jobs, taking potential customer lead calls and converting them into a booked job (with a high conversion rate) also assist with most of the daily administrative tasks - warranty calls, data entry, and customer follow up. **What You'll Do:** - Handle high-volume inbound/outbound calls - Support customers with scheduling, service coordination, and problem solving - Dispatch field technicians and manage dynamic calendars - Use Service Titan software (or similar) to manage workflows, scheduling, and updates - Provide sales and customer support with a focus on professionalism and speed ## Requirements - Experienced in customer service or inside sales (1+ year preferred) - Organized, calm under pressure, and able to multitask - Comfortable navigating home service systems and handling day-to-day scheduling - Must have Service Titan Software Experience or a similar platform - Previous home services, dispatch, or field ops coordination experience strongly preferred ## Benefits - Paid Time Off - Health, Dental, and 401(k) Benefits - Overtime Pay + Sales Bonuses - On-the-Job Training & Pay Reviews - No Weekend Work ## Apply [Apply at Classet](https://apply.workable.com/classet/j/3AFD265D80/apply) --- Powered by [Workable](https://www.workable.com)