# High Profile Retail Security Guard

> Classet · Calgary, Canada · Full-time · Posted 2026-06-19

**Salary:** CAD 43,680–47,840

**Workplace:** on_site

**Department:** Paladin Security

## Description

### Paladin Security is Hiring a High Profile Retail Security Guard!

**Location:** Calgary, AB  
**Employment Type:** Full-Time  
**Pay Rate:** CA$21.00 - CA$23.00 per hour  
**Schedule:** Rotating Days, Nights, Weekends, and Holidays  
**Work Setting:** On-Site

### Overview

Paladin Security is seeking professional, confident, and customer-focused Security Guards to join our team at one of Calgary's high-profile retail locations. This position is ideal for individuals who excel in communication, conflict resolution, and de-escalation while maintaining a strong commitment to safety and customer service.

This role combines traditional security responsibilities with operational communications duties, making it an excellent opportunity for individuals looking to build a meaningful and rewarding career in the security industry.

At Paladin Security, we invest in our people by providing comprehensive training, professional development opportunities, and clear pathways for advancement.

**Please Note:** First Aid, Use of Force (UOF), and MOAB certifications are required as a condition of employment. Paladin Security will cover certification costs with a six-month commitment to the position and availability requirements.

### Responsibilities

### Security Operations

-   Conduct high-visibility patrols by foot, bicycle, or vehicle
-   Engage professionally with tenants, guests, visitors, and employees
-   Deliver exceptional customer service and assistance
-   Identify, document, and report safety hazards and operational deficiencies
-   Assist tenants and merchants with incidents and criminal activity investigations
-   Coordinate with law enforcement and emergency responders when required
-   Respond to medical emergencies and provide First Aid, CPR, and AED assistance
-   Prepare detailed incident reports using site reporting systems
-   Address trespassing and unauthorized access situations safely and professionally

-   ### Operations Centre Duties
    
    -   Monitor security systems and life-safety equipment
    -   Coordinate emergency and incident response activities
    -   Dispatch security personnel during incidents
    -   Maintain accurate activity logs and records
    -   Review CCTV footage for investigations and follow-up actions
    -   Answer and manage incoming security communications
    -   Monitor and manage fire alarm and sprinkler systems as required
    -   Ensure compliance with site policies, procedures, and standard operating practices

## Requirements

### Must Have

-   Valid Alberta Security License or ability to obtain one
-   Grade 12 Diploma or equivalent
-   Valid Driver's License
-   Legally authorized to work in Canada
-   Strong verbal and written communication skills
-   Excellent customer service skills
-   Strong observational abilities and attention to detail
-   Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace
-   Experience using CCTV systems and security technology
-   Ability to operate two-way radio communications
-   Ability to make sound decisions in fast-paced and emergency situations
-   Physical ability to conduct extensive patrols exceeding 15 km per shift
-   Ability to work outdoors, climb stairs, and navigate uneven terrain
-   Ability to safely lift and carry 20+ lbs
-   Ability to successfully complete all required Paladin training and certifications within three months of hire

### Nice to Have

-   3-4 years of security and life-safety experience
-   Knowledge of fire alarm and life safety systems
-   Previous experience in retail security environments
-   Experience coordinating emergency response activities

## Benefits

-   Competitive hourly compensation
-   Free uniforms provided
-   Comprehensive site-specific training
-   First Aid, De-escalation, UOF, and MOAB training opportunities
-   Career advancement and promotion-from-within opportunities
-   Exposure to Calgary's most iconic and high-profile sites
-   Diverse and inclusive workplace culture
-   Supportive team environment
-   Ongoing professional development

## Apply

[Apply at Classet](https://apply.workable.com/classet/j/9FABC6FC48/apply)

---
Powered by [Workable](https://www.workable.com)