# Print and Fufilment Manager

> ClearCourse · Waterlooville, United Kingdom · Full-time · Posted 2026-11-09

**Workplace:** on_site

**Department:** SaaS - Retail

## Description

**Print & Fulfilment Manager | Waterlooville | Giftpro**

  
Permanent | Full-time, on site | Competitive salary

Run the floor, lead the team and make sure every order arrives as premium as the venue it comes from.

Giftpro is the UK’s leading gift voucher and e-commerce platform for hospitality. We print, personalise, pack and post physical vouchers and gift products for our clients, and we’re looking for a Print and Fulfilment Manager to run that operation day to day.

This is a hands-on role. You’ll work alongside a permanent team of two, scaling up with seasonal staff for our peaks around Christmas, Valentine’s Day and Mother’s Day.

## Requirements

**What you’ll do**

-   Plan and schedule daily print runs across our two Xerox Versant presses for same-day dispatch
-   Keep the presses and Fiery print servers maintained and available, working with suppliers on servicing
-   Quality-check every order for colour, alignment, personalisation and finish
-   Own the print, fold, pack and dispatch process, including daily Royal Mail dispatch and courier liaison
-   Manage warehouse storage and picking of client merchandise, including click and collect
-   Investigate fulfilment errors and fix the root cause
-   Line manage two direct reports, and recruit, train and lead seasonal staff through peak
-   Manage stock levels, forecasting and ordering of card, envelopes, packaging and consumables
-   Report fulfilment KPIs to the General Manager and keep colleagues updated on order status via HubSpot
-   Keep the print and packing areas safe, and deliver improvements to process, speed and capacity

**What you’ll bring**

-   Experience managing a print, production, fulfilment or warehouse operation
-   Experience leading a small team, ideally including seasonal staff
-   A methodical, detail-focused approach with an eye for print quality and stock control
-   Strong planning skills and the ability to hit firm dispatch deadlines
-   A practical, hands-on style

**Working pattern:** In November and December, shifts move to cover Monday, Saturday and Sunday, with flexibility on the remaining two days.

## Benefits

**Why Giftpro**

Because great work deserves great rewards. Here’s what’s in it for you:

-   Competitive base salary
-   25 days holiday, plus bank holidays and your birthday off
-   Private medical cover
-   Health cash plan
-   Life assurance
-   Access to the Calm wellbeing app
-   Perkbox employee benefits platform
-   Enhanced parental leave
-   Cycle to work scheme
-   Volunteering days
-   Employee Assistance Programme
-   Ongoing learning, development and career progression across the ClearCourse Group

**Ready to join us?** Apply now and help make every Giftpro order arrive looking as good as the venue it came from.

## Apply

[Apply at ClearCourse](https://apply.workable.com/clearcourse-1/j/D7CE9C5CA7/apply)

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