# Specialist Sales Representative > Clinigen · Melbourne, Australia (Remote) · Full-time · Posted 2026-08-03 **Workplace:** remote **Department:** JAPAC ## Description The Specialist Sales Representative’s responsibility is to actively manage the sales territory, key customer relationships and activities, support marketing activities, identify customer trends and opportunities, to achieve/ exceed territory sales targets.  The role will focus primarily on designated specialties (ie: Rheumatology) in the sales territory, with a corresponding secondary aligned pharmacy channel focus to support the sales of the product.  There will also be a split focus later for Paediatrics to support another product at launch, on the specific territory. Key Responsibilities **Strategic Territory Planning and Management** - Engage with HCP’S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings, to provide disease and product education / awareness - Develop annual strategic territory action plan and strategy for assigned products, revised quarterly - Identify and engage with KOL’s to achieve advocacy - Secondary focus on pharmacy channel and support to ensure sales success - Follow through on customer commitments and requests promptly - Meet or exceed agreed reach and frequency targets with key HCPs - Monitor key financial areas including the recording of monthly sales and expenditure - Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities - Use strong technical knowledge and sales skills to build confidence in brand and Link - Attend relevant trade events nationally and on territory - Attend local and international congress to support Link business where applicable **Data Analytics, Budget Control, Forecasting and Reporting** - Meet/ exceed sales and growth targets and deliver budgeted revenue - Forecast sales with management and track against target by sales territory and report as required - Operate within the allocated expense budget for the assigned territory, actively track spend and report actual expenditure vs budget - Analyse and interpret key data to identify market trends, exceptions and correlations in collaboration with management **Customer Relationship Management (CRM)** - Establish rapport and professional relationships with relevant customers on territory - Maintain field activity for reach and frequency targets - Report customer activity in the Veeva CRM system in a timely manner and maintain accurate customer profiling as required - Profiling and segmentation via CRM - Create pre-call plans and post call objectives in CRM system **Team Collaboration** - Work in a cross functional team to achieve shared goals - Collaborate with commercial team to for events, meetings, communications, presentations and reports - Engage with colleagues and manager to share knowledge, market intelligence and best practises - Collaborate effectively with Link staff to facilitate open and honest communication - Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives. **Knowledge and Compliance** - Maintain a current and comprehensive knowledge of relevant Link, Medicines Australia Code of Conduct, competitors and general products - Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to greater team - Understand the issues affecting HCPs prescribing Link products and patients who use them, to improve HCP interactions - Promptly notify all adverse reactions for Link’s products as per mandatory pharmaco-vigilance procedures - Maintain up-to-date knowledge of industry trends, regulations, current publications and clinical data through formal and self-directed learning to remain knowledgeable on disease state and market - Maintain up-to-date knowledge of Link’s standard operating procedures and policies and ensure compliance at all times - Contribute to a Quality-focused mindset; Quality is everyone’s responsibility. - Ensure every team member has the opportunity to work in a safe and health work environment. - Carry out your duties in adherence to GXP regulations - Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards **Administration** - Complete required admin within designated timeframes (e.g. monthly reports, expenses, call reporting) - Ensure filing and documentation is up-to-date and compliant with standard processes and formats - Participate in internal meetings as needed - Communicate with staff and management effectively and professionally using proper channels ## Requirements - **Sales Experience in Rheumatology / Dermatology or Paediatrics highly favorable** - Tertiary qualification in science, health or business fields - Completion of Medicines Australia Continuing Education Program - Demonstrated stakeholder engagement and relationship building skills - A proven record in business planning with demonstratable sales success - Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus. - Highly organised with an ability to self-motivate and work autonomously - Current driver’s license and reliable vehicle ## Apply [Apply at Clinigen](https://apply.workable.com/clinigen/j/51A8BC462D/apply) --- Powered by [Workable](https://www.workable.com)