# Operations Manager

> CloudFactory · Kathmandu, Nepal (Hybrid) · Full-time · Posted 2026-05-04

**Workplace:** hybrid

**Department:** Facilities & Side Services

## Description

**Role Summary**

As an Operations Manager, you will play a key role in driving operational excellence and ensuring alignment between global operations and business objectives. You will collaborate closely with cross-functional teams, business leaders, and external partners to optimize processes, manage resources, and deliver efficient, compliant, and high-quality operations.

This is an exciting opportunity to lead impactful initiatives, mentor emerging leaders, and contribute to a mission-driven organization focused on continuous improvement and sustainable growth—while operating with a high degree of autonomy.

**Key Responsibilities**

Operational Leadership

-   Oversee Global Operations within defined domains in Nepal, ensuring alignment with business goals.
-   Drive cross-functional operational excellence and continuous improvement initiatives.
-   Mentor and support junior team members and operational leads to strengthen execution capabilities.
-   Champion Operations OKRs, fostering ownership and accountability across teams.

Business Partnership

-   Act as a trusted advisor to the Country Manager and leadership team on operational risks, opportunities, and strategy.
-   Build strong cross-functional relationships to influence decisions and support enterprise objectives.

Travel Management

-   Manage global travel strategy, ensuring policy compliance, cost optimization, and sustainability.
-   Oversee vendor performance, contract management, and travel risk mitigation.

Facilities Management

-   Lead facility operations in Nepal, ensuring efficient, compliant, and sustainable work environments.
-   Oversee maintenance, space planning, asset management, and day-to-day operations.
-   Develop preventive maintenance plans and sustainability initiatives.
-   Ensure compliance with health, safety, environmental, and statutory regulations; lead audits and corrective actions.
-   Manage vendor contracts to ensure quality, cost efficiency, and reliability.
-   Lead facility projects (renovations, relocations, upgrades) with minimal disruption.
-   Act as the point of contact for audits, compliance, and operational reviews.
-   Collaborate with landlords, vendors, and stakeholders for seamless operations.
-   Support business continuity planning and infrastructure risk management.
-   Design and oversee a global F&B strategy to enhance employee experience and culture.

Events Management

-   Lead planning and execution of global and executive events aligned with company culture.
-   Define and track KPIs to measure event effectiveness and ROI.

Budget & Cost Management

-   Manage operational budgets, forecasting, and financial reporting.
-   Identify cost-saving opportunities while maintaining quality and compliance.

Culture & Compliance

-   Model and embed the organization’s Culture Code in operational practices.
-   Ensure compliance with InfoSec, legal, and internal control requirements.

Team & Performance Management

-   Lead teams through change, building resilience and accountability.
-   Drive performance management, succession planning, and continuous development.

## Requirements

**Competency Requirements**

-   Strong expertise in facilities management, maintenance, and repair.
-   Knowledge of security systems, access control, and safety compliance.
-   Understanding of health, safety, and environmental regulations.
-   Experience in vendor negotiation, contract management, and performance monitoring.
-   Ability to optimize space utilization and workplace planning.
-   Competence in sustainability, energy management, and cost efficiency.
-   Strong stakeholder management, communication, and coordination skills.
-   Data-driven problem-solving and decision-making ability.
-   Proven leadership skills with the ability to guide and influence teams.
-   High integrity, attention to detail, and commitment to operational excellence.
-   Ability to manage emergencies and ensure business continuity.

**Experience Requirements**

-   2+ years of experience in an Operations Manager (or similar) role.
-   Experience managing teams of at least 2–3 members

## Benefits

-   Great Mission and Culture
-   Meaningful Work
-   Market competitive salary
-   Quarterly variable compensation
-   Remote and Home working
-   Comprehensive medical cover 
-   Group life insurance
-   Personal development and growth opportunities
-   Office snacks and lunch
-   Periodic team building and social events

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

## Apply

[Apply at CloudFactory](https://apply.workable.com/cloudfactory/j/DA11ADDC1D/apply)

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