# SDR Team Lead

> Cloudtalk · Toronto, Canada (Hybrid) · Full-time · Posted 2026-03-30

**Workplace:** hybrid

**Department:** Revenue

## Description

**🌍 Global SaaS Company | $28M Series B Investment  
💡 Personalized 1:1 Coaching  
📍 Toronto, Hybrid (4 days in-office |** 26 Wellington Street East, ON M5E 1S)**  
💲 Uncapped sales bonuses  
💡  Lead & coach a high-performing inbound SDR team**

**About CloudTalk**

CloudTalk is THE **global AI-powered business calling platform**, trusted by **30,000+ professionals** at companies like **Nokia**, **Revolut**, **Glovo**, and **Uber**.

We’re building the world’s **most capable AI business calling software** available in **160+ countries** — helping businesses have more and better calls every day. Backed by **$35.3M in funding** from leading investors, including KPN Ventures, Point Nine, and HenQ, we're investing in **making AI native to every conversation**.

We're a ~**200-person team** that values **growth**, **innovation**, **teamwork**, **customer focus**, and **human connection**. We move fast, build for the future, and care deeply about creating products — and a culture — that people genuinely love.

**The Challenge Ahead**

CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact **Inbound SDR team** in Toronto. As an **SDR Team Lead**, you will own the day-to-day performance of our inbound SDR team in Toronto — coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff.

This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position.

**What's in it for you:**

🚀 Be part of one of **Europe’s fastest-growing SaaS companies**  
🤖 Sell cutting-edge **AI products in a high-growth market**  
🎯**Join a top-tier Business Development Org,** where the team is constantly well over 100% attainment  
🌍 Join a **global team** – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our [Life at CloudTalk](https://www.instagram.com/cloudtalklife/) on Instagram  
🎯 Have a front-row seat in our **journey to $100M ARR**

**What you will work on:**

-   Lead, coach, and develop a team of 6-10 inbound SDRs in Toronto, driving individual and collective SQO attainment
-   Carry a personal SQO quota while maintaining high qualification standards
-   Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
-   Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
-   Own onboarding and ramp plans for new SDR hires joining the Toronto team
-   Champion the MEDDPICC qualification framework and CloudTalk discovery playbooks across the team
-   Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot — keeping data clean and actionable
-   Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations

**What makes you a great fit:**

-   **Experience**: 3+ years in a B2B SaaS SDR or sales role, including at least 1 year managing or formally leading a team of quota-carrying reps
-   **Player-coach mindset**: 

-   Comfortable carrying your own quota while investing in the growth of those around you
-   You understand what good qualification looks like and can coach others to replicate it consistently

-   **Data fluency**: You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
-   **Communication**: Clear, direct, and empathetic — both with your reps and with cross-functional stakeholders
-   **Resilience and accountability**: You own the team's results and thrive in a fast-paced, high-accountability environment

**Why you will love to be a CloudTalker:**

Growth:  
💡 1-1 Coaching sessions with our resident communications advisor  
📚 Leaders Academy & Learning and Development Budget

Flexibility:

🏖 Unlimited Paid Time Off  
🎗️ Volunteering Days  
**🤩** Home office budget  
💻 MacBook for work 

Well-being:  
🏖Recharge Fridays once per quarter  
🏋🏼‍♀️Fitness Allowance  
🏥 Private Healthcare

Connectedness:  
💲 Referral bonuses  
👥 Virtual & physical team buildings  
👕 Company merchandise

**What to expect from our hiring process:**

1.  **Initial Chat**: Interview with our Talent Acquisition team
2.  **Role Deep Dive Interview** with Gauthier, our SDR Manager
3.  **Case Study Presentation**
4.  **Culture Bar Raiser Call**: Assess cultural fit and potential  
    **🎯 Offer!**

_By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our_ [_Privacy Notice_](https://www.cloudtalk.io/privacy-policy-and-gdpr-faq/#:~:text=CloudTalk%20reserves%20the%20right%20to,and%20integrity%20of%20Your%20data.)_._

## Apply

[Apply at Cloudtalk](https://apply.workable.com/cloudtalk/j/392121059F/apply)

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