# CVM / Segmentation Head - Segmentation Strategy & Analytics

> CodeNinja · Riyadh, Saudi Arabia · — · Posted 2026-08-19

**Workplace:** on_site

**Department:** Professional Services

## Description

**About CodeNinja**  
CodeNinja is a tech and AI consulting firm delivering embedded and forward-deployed engineering and analytics teams for clients across KSA, Pakistan, Egypt, and Latin America. We partner with organizations to build high-performing teams that drive measurable business impact.

**About the Role**  
We're hiring a Senior CVM / Segmentation Head to lead customer segmentation strategy and analytics for \[Client Name\]. This role owns the design of segmentation frameworks, translates customer insights into targeted propositions, and drives measurable improvements across acquisition, engagement, retention, and pricing decisions.

**Key Responsibilities**

-   Design and own end-to-end customer segmentation frameworks aligned to business objectives
-   Lead customer analytics initiatives — behavioural profiling, value-based segmentation, lifecycle analysis
-   Translate segmentation insights into targeted, actionable customer propositions
-   Partner with marketing, product, and pricing teams to improve acquisition, engagement, retention, and pricing strategies
-   Own advanced data analysis and BI/reporting to track segment performance and CVM effectiveness
-   Present segmentation strategy and insights to senior stakeholders, influencing commercial decisions
-   Continuously refine segmentation models based on performance data and market shifts

## Requirements

**Must-Haves**

-   8–11 years of relevant experience in customer segmentation, CVM, or customer analytics
-   Proven track record establishing segmentation strategy/frameworks from the ground up
-   Strong hands-on experience with customer analytics, advanced data analysis, and behavioural profiling
-   Solid BI/reporting skills (tool-specific requirement to be confirmed with hiring manager — Power BI/Tableau/SQL etc.)
-   Demonstrated impact on acquisition, engagement, retention, and/or pricing through segmentation-driven decisions
-   Strong stakeholder management and ability to translate analytics into business propositions

**Nice-to-Haves**

-   Experience in \[industry — telecom/banking/retail, to confirm\] CVM function
-   Familiarity with predictive/propensity modelling
-   Experience leading a segmentation/analytics team

**Why Join Us**

-   Opportunity to shape segmentation strategy at a senior, high-visibility level
-   Work with a forward-deployed, cross-functional team on high-impact business problems
-   Competitive compensation aligned with market benchmarks

**Disclaimer**  
This job description is intended to convey essential information about the role and is not an exhaustive list of responsibilities, skills, or qualifications.

## Apply

[Apply at CodeNinja](https://apply.workable.com/codeninjapk/j/2DFC4A246B/apply)

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