# Customer Service Representative

> Community Sports Partners · Oakland Park, United States · — · Posted 2025-05-02

**Workplace:** on_site

## Description

**America’s Got Soccer** is one of the fastest-growing youth soccer programs in the country. We’re passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families.

We’re looking for a **Customer Service Representative** to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating opportunities, and closing deals. If you're someone who thrives in a competitive environment, loves the hustle, and gets excited about hitting targets and driving growth — we want to hear from you.

**Drive Enrollment Growth**

-   Conduct high-volume inbound and outbound calls, emails, and follow-ups
-   Convert inquiries into registrations for camps, leagues, and programs

**Lead Generation & Pipeline Management**

-   Proactively generate new leads through outreach and follow-ups
-   Build, manage, and maintain a healthy sales pipeline
-   Track all interactions accurately using CRM systems

**Customer Relationship Building**

-   Build strong rapport with parents and guardians
-   Understand customer needs and recommend best-fit programs
-   Deliver a high-energy, positive, and professional experience

**Sales Execution**

-   Confidently present program offerings and value propositions
-   Overcome objections and close enrollments
-   Consistently meet or exceed individual sales targets

**Bilingual Customer Support**

-   Communicate fluently in both English and Spanish
-   Ensure all families feel supported, informed, and confident

**Cross-Team Collaboration**

-   Work closely with operations and program teams
-   Share customer insights and feedback to improve offerings

## Requirements

-   **Competitive Drive to Win**

-   You are goal-oriented and motivated by performance metrics

-   **Proven Sales Experience**

-   Background in inside sales, lead generation, or customer acquisition
-   Demonstrated ability to close deals and hit targets

-   **Pipeline & CRM Discipline**

-   Experience managing leads and tracking activity in CRM systems
-   Organized and consistent in follow-ups

-   **Strong Communication Skills**

-   Confident, clear, and engaging communicator
-   Excellent interpersonal skills with both adults and youth

-   **Bilingual (English & Spanish)**

-   Required to effectively support our diverse community

-   **Self-Starter Mentality**

-   Able to work independently while contributing to a team environment
-   Takes initiative without needing constant direction

## Benefits

Compensation: From $17.50 per hour

## Apply

[Apply at Community Sports Partners](https://apply.workable.com/community-sports-partners/j/1044D9D90E/apply)

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