# Finance Systems Analyst (D365 Finance & Operations)

> Control Risks · Delhi, India (Hybrid) · Full-time · Posted 2026-07-01

**Workplace:** hybrid

**Department:** Finance Data & Systems

## Description

The Finance Systems Analyst sits within the Finance Systems team and supports the ongoing operation, maintenance, and enhancement of Microsoft Dynamics 365 Finance & Operations (D365 F&O).

This role acts as a key link between Finance users and the core systems team, ensuring issues are resolved efficiently, processes are supported, and system performance remains stable. The role requires a solid working knowledge of D365 F&O, with the opportunity to develop deeper functional expertise over time.

## Requirements

### What You'll Do:

**Operational Support & Issue Resolution**

-   Provide day-to-day support for finance processes within D365 F&O, including Accounts Payable, Accounts Receivable, project accounting, invoicing, and timesheets.
-   Investigate and resolve system issues, escalating more complex problems where appropriate.
-   Support the resolution of workflow issues, posting errors, and data inconsistencies.
-   Ensure timely handling of queries to minimise disruption to business operations.

**System Configuration & Maintenance**

-   Support configuration changes within D365 F&O under direction (e.g. setup updates and minor enhancements).
-   Assist with the deployment of system fixes, patches, and updates.
-   Maintain system data integrity and support user access and role reviews.

**Business Process Support**

-   Work closely with Finance and Project Operations teams to support core finance processes.
-   Help ensure processes such as billing, timesheets, and month-end close run smoothly and consistently.
-   Identify process inefficiencies and suggest practical improvements.

**Testing & Change Support**

-   Participate in system testing, including user acceptance testing and regression testing.
-   Support change deployments by validating expected outcomes.
-   Document test scenarios, results, and issues identified.

**Stakeholder Collaboration**

-   Liaise with Finance, IT, and external support teams to resolve system issues.
-   Provide clear and timely updates on incidents and system changes.
-   Support communication of system updates to end users.

**Documentation & Controls**

-   Maintain clear documentation for processes, system configurations, and issue resolution.
-   Ensure all activities align with audit and internal control requirements.
-   Support standardisation and governance of finance system processes.

### Who You Are:

**Essential**

-   Working knowledge of Microsoft Dynamics 365 Finance & Operations.
-   Understanding of core finance processes (e.g. Procure-to-Pay, Order-to-Cash, project accounting).
-   Experience supporting business systems or ERP environments.
-   Strong analytical and problem-solving skills.
-   Ability to manage multiple priorities effectively.

**Desirable**

-   Experience with D365 configuration or functional support.
-   Exposure to system testing and release management.
-   Understanding of finance controls and audit requirements.
-   Experience in a global or multi-entity environment.
-   D365 Knowledge: Intermediate – able to resolve issues and support configuration, but not responsible for solution design.
-   Autonomy: Works independently on most support tasks; escalates complex issues appropriately.
-   Ownership: Owns assigned tickets and process areas, but not end-to-end system strategy or roadmap.
-   Stakeholder Engagement: Confident working with Finance users; limited exposure to senior leadership.
-   Problem Solving: Handles standard and moderately complex issues effectively.

## Apply

[Apply at Control Risks](https://apply.workable.com/control-risks-6/j/9AE767F690/apply)

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