# Associate, Operations

> Council on Foundations · Washington, United States (Hybrid) · Full-time · Posted 2026-06-08

**Salary:** USD 61,487–68,796

**Workplace:** hybrid

**Department:** People & Operations

## Description

**Location:** Full-time, hybrid role requiring 3 days per week in Washington, DC office. Candidates must be currently based in D.C./DMV area.

Starting salary range of $33.79 - $37.80 per hour.

Reporting to the Director, Operations and Technology, the Associate, Operations supports the day-to-day work of the Council on Foundations’ Operations team and serves as a liaison to internal and external stakeholders. The Associate anticipates the operational needs of staff and proactively addresses issues with an emphasis on sound judgment and self-direction.

**PRIMARY JOB DUTIES AND RESPONSIBILITIES**  

**Project Management**

-   Track operational and technology team priorities, timelines, and follow-up items to support effective project coordination and execution.
-   Assist the operations and technology team with operational activities including creating and maintaining standard operating procedures. 
-   Coordinate departmental updates and communications with full Council staff. 
-   Ensure team SharePoint folders and files are up-to-date, streamlined, and well-organized.  
-   Assist the People and Operations team with operational activities including content development for presentations, procedures documentation, and other projects, as needed.
-   Coordinate the review and approval process for our annual state registration filings, acting as the Council’s point of contact with our outside legal team.
-   Manage physical and virtual document storage priorities including the maintenance of our off-site storage facilities and supporting teams in the annual maintenance of our O365 SharePoint environment.
-   Coordinate logistics and operational support for internal meetings, trainings, retreats, and culture-building initiatives.
-   Independently manage operational workflows and recurring processes, ensuring tasks are completed accurately, proactively, and on time.
-   Identify opportunities to improve operational processes, documentation, and staff experience through greater efficiency and organization.

**Facilities**

-   Serve as point of contact for parking access/passes and related duties.
-   Maintain and order office supplies for office and remote staff; track inventory and coordinate the purchase of kitchen supplies.
-   Coordinate with landlord for office and building maintenance needs, including coordinating building services, office cleaning, equipment maintenance, and emergency protocols.
-   Ensure office space, supplies, food/catering, and IT resources are prepared for internal events, meetings, trainings, and retreats.
-   Coordinate office accessibility and emergency procedures, ensuring compliance and readiness. 

**Administration**

-   Serve as a primary operational point of contact for staff, visitors, vendors, and external stakeholders, ensuring responsive communication and a positive experience across physical and virtual environments.
-   Manage central calendar, building communications and reservation of building amenities.
-   Coordinate staff outreach for milestones (i.e., birthdays, celebrations, etc.).
-   Provide administrative support for Council-wide projects, including managing logistics and coordinating with building management.

**Technology/Data Hygiene**

Support organization-wide data hygiene efforts by processing routine Salesforce updates, maintaining accurate records, and following established data management procedures.

-   Assist staff with basic operational technology needs and coordinate escalation to the Manager, Technology or external vendors, as appropriate.
-   Support the maintenance and organization of shared digital workspaces and operational systems.

## Requirements

**QUALIFICATIONS**

-   3 years experience in a professional office environment.
-   2 years experience supporting organization-wide projects.

**POSITION SPECIFIC COMPETENCIES**

-   Strong time management skills with the ability to prioritize work, follow through on tasks to ensure they are fully completed and resolved.
-   Excellent verbal and written communication skills, including the ability to communicate clearly and professionally with a wide range of internal and external stakeholders.
-   Demonstrated customer service skills to include active listening, displaying empathy, and working toward problem-solving. 

**GENERAL COMPETENCIES (REQUIRED OF ALL STAFF)**

-   Ability to actively engage in, demonstrate commitment to the Council’s Operating Principles and Inclusion values. 
-   Excellent interpersonal skills, the ability to listen well, and positively represent the organization and its mission. 
-   Strong attention to detail and accuracy. 
-   Ability to manage many and/or differing tasks, maintain productivity, and successfully meet deadlines. 
-   Ability to work effectively and positively both independently and on a team with a range of individuals and working styles, and with people at all organization levels including staff, board members, foundation officers, donors, and vendors. 
-   Experience or ability to use CRM database solutions, preferably Salesforce. 
-   Proficient skill in Microsoft Office 365 applications. 

**TRAVEL REQUIREMENTS**

-   Ability to travel up to 10% domestically, including overnight trips.

## Benefits

**Learn more about** [**the Council's benefits**](https://apply.workable.com/council-on-foundations/)**.**

## Apply

[Apply at Council on Foundations](https://apply.workable.com/council-on-foundations/j/A368C4FBD8/apply)

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