# Lead Business Analyst - Insurance (Fully Remote)

> CoverGo · Calgary, Canada (Remote) · Full-time · Posted 2026-09-24

**Workplace:** remote

**Department:** Product

## Description

**Top 3 Reasons To Join Us**

-   Competitive salary
-   100% Remote
-   Insurtech industry leader worldwide

**About Us**

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

-   We are the leading provider of cutting-edge technology to the insurance industry
-   We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
-   We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
-   We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
-   We are fully funded and backed by reputable VC funds and strategic institutional investors
-   We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
-   We’ve grown our annualized revenue by over 1000% since January 2021
-   We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

**What You Will Do**

-   Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
-   Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
-   Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
-   Develops test plans for new workflows and processes; documents process changes
-   Create process models for current and future states for process analysis
-   Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
-   Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
-   Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
-   Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed

**What We Need**

-   A degree in Business, IT or any relevant field
-   At least 7 years of experience in a BA role
-   Previous experience working in the insurance industry or Insurtech is a must
-   Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
-   Basic understanding of the technical development cycle of a mobile application or web portals
-   Agile/Scrum Framework for Project Planning & Release Management experience is a must
-   Strong written and verbal communication skills in English

**Why You’ll Love Working Here**

-   Full-remote
-   Local time zone office hours, work by your schedule
-   Paid annual leaves
-   Employee stock options
-   Performance bonus

## Apply

[Apply at CoverGo](https://apply.workable.com/covergo/j/4EBEC383B7/apply)

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