# Client Service Executive > CPM Ireland · Dublin, Ireland · — · Posted 2026-06-29 **Salary:** EUR 35,000–41,000 **Workplace:** on_site ## Description Best in class Operations support and insights to the Client, Client Services Manager and Field Sales Manager. This role requires a champion of the CPM values – We Care, We are Curious, We Achieve Together – at all times delivering on-time and professional presentation of all designated operational activities for both client and head office functions **Operations** - Preparation and distribution of Client Reports as per Agreed Contract Timelines - Production of meaningful and concise Insights /Intelligence Reports from Data collected - Assistance with client presentations in support of the Client Service Manager - Data loading and digital content management on Power Bi - Analysis of visit submissions vs reporting and call schedules and flag any concerns to the National Sales Manager and Client Service Manager - Issue resolution and assistance with field and client queries daily - Assist all account staff with IT requests and issue escalation and resolution - Proactively review current process with a view to improve and streamline where possible - Facilitate ordering, allocation and distribution of program Assets with all field staff - Maintain account staff contact details and assets and equipment log - Maintain asset log of all vehicles, vehicle assets, fuel cards, tolls and insurance for team - Compile and submit allocation and dispatch reports for field staff and client - Process onboarding and offboarding of team members when required - Update and Maintenance of Field Team Call files - Liaise with Tactical Team to arrange call coverage when required - Organisation and coordination of any client or field team meetings/conferences required throughout the year - Collation and submission of weekly timesheets for all account staff - Development of training materials for the field team, Eg. Any new OH&S modules - Postage and dispatch duties to field team members when required - Preparation of Team Newsletter - Conducting regular compliance audit calls for the field team when required **Logistics and Assets co-ordination** - Facilitate ordering, allocation and distribution of program Assets with all field staff - Maintain account staff contact details and assets and equipment log - Maintain asset log of all vehicles, vehicle assets, fuel cards, tolls and insurance for team - Compile and submit allocation and dispatch reports for field staff and client **General Account Administrative Responsibilities** - Process onboarding and offboarding of team members when required - Update and Maintenance of Field Team Call files - Liaise with Tactical Team to arrange call coverage when required - Organisation and coordination of any client or field team meetings/conferences required throughout the year - Collation and submission of weekly timesheets for all account staff - Development of training materials for the field team, Eg. Any new OH&S modules - Postage and dispatch duties to field team members when required - Preparation of Team Newsletter - Conducting regular compliance audit calls for the field team when required ## Requirements **Required Experience & Competencies:** - Minimum of 2 years’ experience in an operations or administrative role - Strong attention to detail with can do attitude - Excellent verbal & written communication skills - Highly motivated with ability to work on own initiative and prioritize workload - Proficient in MS Word, Excel and PowerPoint **Essential** - Previous experience in IT, operations, reporting, administrative role - Ability to perform in a team environment - Strong written, verbal and phone communication skills - Initiative and ability to perform independently and without direct supervision - Problem solving skills - Attention to detail - Effective time management and organisation skills - Commitment to customer satisfaction and project success - Commitment to process and account improvements through constructive critical appraisal of role - A digital mindset (A person with a digital mindset applies technology to become more efficient and collaborative - someone who is relentlessly curious, questions the status quo and one who doesn’t limit themselves to the job scope ## Benefits - Competitive Salary - Companywide recognition awards + regular Company events and activities - Discounted Health Insurance - Access to company pension provider - IVF Support Policy - Enhanced Maternity & Paternity Pay - Reward & Recognition through our People Awards Scheme - Fast career development and progression opportunities for performers from 6 months - Employee Assistance Program - Discounted Health Insurance - Active Diversity and Inclusion teams across the business - IVF Support Policy - Regular Company social events and activities - Bike to Work Scheme - TaxSaver Scheme – discounted travel tickets - Employee Referral Payment Scheme - Structured Personal development Plan - Company Pension ## Apply [Apply at CPM Ireland](https://apply.workable.com/cpm-ireland/j/EE57F2F2F6/apply) --- Powered by [Workable](https://www.workable.com)