# Client Success Executive > Craft Gin Club · London, United Kingdom (Hybrid) · — · Posted 2026-05-22 **Workplace:** hybrid ## Description ### About Us At Craft Gin Club, we’re friendly experts with a spirit for adventure. We’re here to take people on a journey through the wonderful world of quality spirits, the passionate people who craft them, and the hundreds of ways to enjoy them. You may have known us as Craft Gin Club — the UK’s leading gin subscription club — delivering discovery, delight and expertly curated experiences to tens of thousands of members across the UK every month. From rare and exclusive spirits to original cocktails, inspiring stories and unforgettable experiences, we exist to satisfy curiosity and bring people together through great drinks and even better moments. We’re ambitious, creative, fast-moving and collaborative. Above all, we believe work should be engaging, rewarding and enjoyable — just like the experiences we create for our members. ### The Role We’re looking for a proactive, highly organised Partnerships Account Executive to join our Partnerships team here at Craft Gin Club Every month, our amazing boxes land at the doors of our customers, jam packed with spirits, mixers, treats and our must-read magazine ‘Your Spirit Guide’ The commercial strength and customer satisfaction success of our boxes, depends highly on the quality of our partners. These partners benefit from sampling, marketing and insight campaigns, all created in-house by Craft Gin Club. Keeping commercial partners happy and satisfied is crucial to the growth and future success of Craft Gin Club. This role will ensure Craft Gin Club commercial partners have a positive experience when working with us, and they continue to view us as an integral part of their marketing budgets. ### What You’ll Be Doing - Partner relations: developing close working relationships with our box partners and owning the relationship with partners from campaign sign off to completion. - Campaign development: understanding our partners’ objectives, communicating those objectives internally, and working with teams to develop bespoke campaigns - Campaign coordination: managing campaign execution, working with internal teams to ensure campaigns are executed correctly and on deadline to surpass expectations.  - Partner reporting: collect, analyse and synthesise all campaign activity and data in comprehensive campaign reports; and presenting these reports to partners - Data/Insight: creating monthly surveys on the Zoho platform ensuring our members can deliver feedback for partners - Upselling services: understanding our marketing products suite and which of our offerings would complement partner campaigns; pitching these offerings to our partners - Family of Distillers: working closely with our Family of Distillers post campaign, ensuring Craft Gin Club maintains a superb reputation within the drinks industry ## Requirements ### What We’re Looking For - Outstanding account management / client services skills  - Passionate about delivering a seamless service for partners - Excellent organisational skills - Confidence in building new and existing relationships  - KPI and target driven with a need to prove yourself and achieve objectives - Time management - able to meet deadlines  - Ability to work well with internal stakeholders - Excellent communication skills, both written and verbal - Attention to detail  - Personable & approachable  - Proactive and leads with own initiative - Ability to hit the ground running and manage multiple projects simultaneously ### Skills & Experience ### Essential - 1-2 years experience in account management role - Strong knowledge of commercial partner processes - Excellent communication and stakeholder management skills - Strong analytical and problem-solving abilities ### Desirable - Experience working in a startup environment - Passion for food & drink ## Benefits We’re building a team of curious, passionate and ambitious people who genuinely enjoy what they do. We move quickly, support each other and celebrate wins together. Here’s what you can expect: - Hybrid working - Flexible working hours - 25 days holiday, increasing with service (plus bank holidays) - Real career development opportunities - Regular team socials and events - Staff discount across our online store - Monthly tastings and product experiences - A collaborative and inclusive culture where your ideas matter ## Apply [Apply at Craft Gin Club](https://apply.workable.com/craft-gin-club/j/CD6096934A/apply) --- Powered by [Workable](https://www.workable.com)