# Freight Dispatcher (Brokerage)

> CrewBloom · Philippines (Remote) · Full-time · Posted 2026-10-29

**Workplace:** remote

**Department:** CLIENT-BASED

## Description

We're looking for a Freight Dispatcher to join a US freight brokerage that moves freight for manufacturing, medical device, and aerospace shippers. You'll own each load from booking through delivery. This is a full-time, fully remote role.

This role is ideal for someone with at least 2 years of freight dispatching experience at a US brokerage, who negotiates hard on rates but never cuts corners on carrier vetting. You'll be measured on the profit and on-time delivery of your loads, not just the number you book.

**Key Responsibilities**

-   Review available loads and customer requirements
-   Find qualified carriers on DAT and the approved carrier network
-   Negotiate carrier rates that protect the company's margin
-   Book loads quickly without trading off carrier quality
-   Vet every carrier in Highway before booking, including MC/DOT, insurance, and safety record
-   Verify authorized carrier contacts and confirm the actual carrier hauling the load
-   Watch for double brokering and other fraud signs, and escalate suspicious carriers before booking
-   Confirm pickup and delivery appointments and share changes with the right team members
-   Make sure drivers have correct pickup numbers and appointment details, are dispatched, and arrive on time
-   Monitor delivery schedules and act on delays early
-   Give trackers complete driver and carrier contact details, confirm tracking is active before pickup, and flag special delivery requirements
-   Respond right away when a tracker reports a delay, and coordinate the fix
-   Handle late drivers, cancellations, breakdowns, and missed appointments as they happen
-   Deal with damaged or missing freight and unapproved extra charges
-   Spot risks early and raise them before they become emergencies
-   Know the profit on every load you book
-   Avoid unnecessary detention, layover, and TONU (truck ordered, not used) charges
-   Get management approval before agreeing to any extra charges
-   Issue accurate rate confirmations
-   Keep Rose Rocket and the master sheet up to date
-   Collect required documents and work with accounting on PODs and carrier invoices
-   Report shipment discrepancies right away

## Requirements

-   At least 2 years of experience as a freight dispatcher or load coordinator at a US freight brokerage
-   Hands-on experience with DAT
-   Experience vetting carriers and spotting double brokering
-   Strong rate negotiation skills
-   Excellent written and verbal English communication skills
-   Calm under pressure and quick to act when a load runs into trouble
-   Strong attention to detail and accuracy
-   Responsive and proactive, especially in replying to calls, emails, or chats
-   Experience with Highway (preferred)
-   Experience with Rose Rocket (preferred)

## Benefits

-   **Join Our Dynamic Team:** Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
-   **Embrace the Opportunities:** Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
-   **Limitless Career Growth:** Unlock a world of possibilities and resources to propel your career forward.
-   **Fast-Paced Thrills:** Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
-   **Flexibility, Your Way:** Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
-   **Work-Life Balance at Its Best:** Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

## Apply

[Apply at CrewBloom](https://apply.workable.com/crewbloom/j/274777AAA0/apply)

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