# Accounts Receivable Clerk

> CrewBloom · Philippines (Remote) · Full-time · Posted 2023-09-13

**Workplace:** remote

**Department:** CLIENT-BASED

## Description

**Our client is looking for an Accounts Receivable Specialist who will be the main point of contact for finance-related**

**questions from our clients.**

The monthly collections process will be their responsibility which involves late fees, payment reminders, phone calls, managing portal closures, and sending clients to collections.

**The starting rate for this role is 4 USD per hour.**

**Job Responsibilities**

-   Make outbound calls to remind clients of outstanding invoices
-   Send emails through the Salesforce platform to clients for invoicing, and late fees, and to remind them of payments
-   Create and send out invoices on the first business day of the month
-   Answer 15-20 inbound calls per day to assist clients with billing inquiries
-   Respond to client’s email billing inquiries
-   Close cases assigned to the Finance Department
-   Process automatic payments for clients through Stripe
-   Manage the process to send a delinquent client to a collection agency
-   Scan checks and apply them to appropriate accounts in Salesforce
-   Monitor inbound ACHs and apply the amounts to the correct accounts in Salesforce
-   Close delinquent client’s portal access and reopen the portal once outstanding invoices are paid
-   Handle the deposits from clients through checks, ACHs, and running automatic payments
-   Encourage a direct and positive relationship between the community and the company.

## Requirements

-   Experience in a Finance or Billing Department preferred
-   Experience with Salesforce or other CRM preferred
-   Working knowledge of G-Suite and Microsoft Office products
-   Ability to maintain regular and punctual attendance;
-   Quickly learn new software and use systems accurately and a natural problem solver and are focused on creating solutions;
-   You work well independently but understand the importance of teamwork;
-   Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
-   Ability to be held accountable to the department and organizational numbers, data, and deadlines;
-   Ability to quickly pivot, be process-oriented, with high attention to detail;
-   Demonstrate and promote non-negotiable integrity and dignity of the individual in an environment of mutual trust and respect;
-   Exhibit a commitment to lifelong learning, encourage others to do so, and continue to grow technically and interpersonally to perform the job at the highest levels of competency;
-   Encourage a direct and positive relationship between the community and the company.
-   **MUST be amenable to work in US Timezone**
-   Sage Accounting software knowledge **a plus**

**Minimum Technical and Work Environment Requirements:**

-   **Internet Connection:**

-   Primary internet connection with a minimum speed of **15 Mbps**.
-   Backup internet connection with at least **10 Mbps**.
-   Backup connection must be capable of supporting work during a power outage.

-   **Primary Device:**

-   Desktop or laptop equipped with at least:

-   **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.
-   A minimum of **8 GB RAM**.

-   **Backup Device:**

-   Must meet or exceed the performance of an **Intel Core i3** processor.
-   Must be functional during power interruptions.

-   A functioning **webcam**.
-   A **noise-canceling USB headset**.
-   A **quiet, dedicated home office space**.
-   **Peripherals and Workspace:** A **smartphone** for communication and verification purposes.

## Benefits

-   **Join Our Dynamic Team:** Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
-   **Embrace the Opportunities:** Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
-   **Limitless Career Growth:** Unlock a world of possibilities and resources to propel your career forward.
-   **Fast-Paced Thrills:** Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
-   **Flexibility, Your Way**: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
-   **Work-Life Balance at Its Best**: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

## Apply

[Apply at CrewBloom](https://apply.workable.com/crewbloom/j/BCAAF585C9/apply)

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