# Verifications Team Lead

> CrewBloom · Philippines (Remote) · — · Posted 2024-08-26

**Workplace:** remote

**Department:** CLIENT-BASED

## Description

In this pivotal role, you will oversee a dedicated team responsible for verifying employment histories, educational backgrounds, professional references, and license statuses for job applicants on behalf of our clients. As the Verifications Specialist Team Lead, you'll play a key role in shaping the future of our Verification Department by providing training, coaching, and support to your team members. 

We want to hear from you if you thrive in a collaborative environment and are committed to excellence!  We are seeking a driven, hardworking, and personable individual to step into the role of Verifications Team Lead.

**Job Responsibilities:** 

-   Train and coach new and current employees in the Verification Department.
-   Administrative responsibilities related to verifications and submitting End of Day reports as may be required in support of management.
-   Conduct queue cleanup.
-   Perform Quality Assurance (QA) and WIP checks for all agents to ensure that processes are followed.
-   Assist hiring managers in the interviewing and hiring process.
-   Process verification files.
-   Perform other duties as assigned.

## Requirements

-   1-2 years of background experience with Verifications and Team lead.
-   Ability to maintain regular and punctual attendance.
-   Able to thrive in a fast-paced environment.
-   Able to quickly learn new software and use systems accurately.
-   You are a natural problem solver and are focused on creating solutions.
-   You can adapt quickly to a changing environment.
-   You work well independently but understand the importance of teamwork.
-   Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

**Preferred Qualifications:**

-   High School Diploma or equivalent required.
-   1+ years experience in an office setting.
-   Working knowledge of G-Suite and Microsoft Office products.
-   Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM.
-   Ability to sit for extended periods.
-   Ability to be on the phone for extended periods.
-   Perform extensive internet and phone research.

**Minimum Technical and Work Environment Requirements:**

-   **Internet Connection:**

-   Primary internet connection with a minimum speed of **15 Mbps**.
-   Backup internet connection with at least **10 Mbps**.
-   Backup connection must be capable of supporting work during a power outage.

-   **Primary Device:**

-   Desktop or laptop equipped with at least:

-   **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.
-   A minimum of **8 GB RAM**.

-   **Backup Device:**

-   Must meet or exceed the performance of an **Intel Core i3** processor.
-   Must be functional during power interruptions.

-   **Peripherals and Workspace:**

-   A functioning **webcam**.
-   A **noise-canceling USB headset**.
-   A **quiet, dedicated home office space**.
-   A **smartphone** for communication and verification purposes.

## Benefits

-   **Join Our Dynamic Team:** Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
-   **Embrace the Opportunities:** Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
-   **Limitless Career Growth:** Unlock a world of possibilities and resources to propel your career forward.
-   **Fast-Paced Thrills:** Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
-   **Flexibility, Your Way:** Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
-   **Work-Life Balance at Its Best:** Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

## Apply

[Apply at CrewBloom](https://apply.workable.com/crewbloom/j/F7950807D2/apply)

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