# German Customer Support Agent (not a BPO)

> Cross Border Talents · Lisbon, Portugal · Full-time · Posted 2026-09-09

**Workplace:** on_site

## Description

German Customer Support Agent – Lisbon, Portugal

We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.

This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.

Position Available

**Lisbon, Portugal**

Customer Support Agent

Working Conditions

-   Full-time position: 40 hours per week
-   Working hours: 07:00–16:00, on a rotating schedule
-   Always 2 days off per week
-   Training starting on **15 September**

Main Responsibilities

Customer Support Agent

-   Providing customer assistance
-   Handling customer requests and resolving issues
-   Providing professional and customer-oriented support
-   Ensuring a high level of customer satisfaction

Previous experience is **not required**. We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.

Training

The training will start on **15 September**.

## Requirements

Requirements

-   Fluent or native-level German
-   English level B1 or above
-   EU citizenship or valid authorization to work in Europe
-   Good communication and interpersonal skills
-   Positive attitude and problem-solving mindset
-   Availability to work in Lisbon, Portugal

## Benefits

Salary and Benefits

-   Entry-level salary: **€1,450 x 14 payments per year**
-   Bonus: **up to €150 x 12 payments per year**
-   Language bonus: **€100 x 12 payments per year**
-   Additional bonuses for working hours and weekend shifts
-   Benefits package

For More Information or to Apply

**Marco Velenosi**

Email: marco.velenosi@cbtalents.com

WhatsApp: +39 334 619 6398

## Apply

[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/48136F952D/apply)

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