# Partner Support Rep (EN / NL), Barcelona - ES4

> Cross Border Talents · Barcelona, Spain · Full-time · Posted 2023-12-20

**Workplace:** on_site

**Department:** BPO_ES4

## Description

-   As a **Partner Support Representative** in our team, you will:

\- Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations  
\- Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required  
\- Highlighting key gaps on partner site and sharing partner level optimization report  
\- Content best practice sharing & training to partners  
\- Syndication partner onboarding process  
\- Bug identification/ ‘content gap’/delivery delay /feedback to internal teams  
\- Monitor use of etail toolkit execution & drive timely NPI execution  
\- 1st line support for content queries  
\- Local language translation checks on content and KW  
\- Track improvements and optimizations – provide ROI estimations  
\- Ratings & Reviews - map current landscape, best practice sharing  
Partner KPI dashboard review  
\- KPI, Performance analysis and optimization recommendations  
\- Follow up on KPI reporting from partners regarding digital marketing execution  
\- Track overall digital business plan execution as requested

## Requirements

\- Are native or proficient in required language with advanced English

\- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

\- Min. One year of related Online sales and/or digital content management experience

\- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

\- Good computing literacy (Windows, Office, etc.) (Required)

\- Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

**It would be a plus if you have:**

\- Medium level of Expertise in eMerchandising techniques and web analytics  
\- Past Digital Marketing and SEO working experience

## Benefits

\--Friends hunting (referral) bonus

\-Great office location in Barcelona

\-Full paid training about the company and the project you will be working on

\-Career development program and specialized courses

\-Opportunities for a career abroad through the International Mobility Program

## Apply

[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/6358C695B7/apply)

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