# German Customer Support - Porto - LIS6

> Cross Border Talents · Porto, Portugal · Contract · Posted 2023-09-04

**Workplace:** on_site

**Department:** BPO_LIS6

## Description

Customer Support representative.  
  
  
Answering customer questions and executing orders in the first contact around the entire Service Retail

Assist with phone banking ID and T-PIN & Postbank app setup.

Card blocking/unblocking/exchange Recording of phishing cases

Acceptance of payment transaction orders

Product information

Recording of complaints

If necessary, also sale of products/services (not at the moment).

## Requirements

Good linguistic expression in German (C1+);  
Conversational English skills (B1+);

Active listening;

Enjoy customer service;

Willingness to solve even difficult cases in the first contact;

Resistance to stress.

## Benefits

Competitive Salary

Investment in Training

Relocation Package

Meal allowance

Opportunity to grow your career

Big multinational company, with a friendly international team

## Apply

[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/8FC7655208/apply)

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