# Dutch Customer Service Foteini - LIS3

> Cross Border Talents · Lisbon, Portugal · Full-time · Posted 2020-01-27

**Workplace:** on_site

**Department:** BPO_LIS3

## Description

We are looking for Dutch native speakers OR fluent in English (B2) to work as a Customer Service in call center environment in Lisbon, Portugal. Our client is the European leader in travel experiences.

  

**Mission of the project:**

-   Act as a Travel Advisor
-   Help customers managing their bookings and problems/queries they may have
-   Provide general information about products and services available
-   Counselling customers regarding the company’s services;
-   Find the best solution for your customers' needs

## Requirements

-   **Native Dutch OR Flemish + English level (B2/C1)**
-   Availability to work in rotating shifts from Monday to Saturday, from 8 am to 20 pm
-   Excellent listening and communication skills
-   Positive attitude and team spirit
-   Experience in customer service is preferrable
-   **For non-EU applicants, it is mandatory to hold a valid work permit/ hold an EU Passport**

## Benefits

-   A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
-   Full-time job (40 hours weekly);
-   Free training for all necessary software and product knowledge + continued training and development;
-   Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
-   Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site;
-   Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more;
-   Currently: working from home position (equipment provided by the company)
-   When back to the office: Great location with easy access to public transports (train, metro and buses);
-   Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area;
-   On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;

  

Relocation Package for those living abroad that includes:

-   Optional Accommodation in shared apartment provided by the company, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;

## Apply

[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/AFEE457A5A/apply)

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