# German Client Support for Tourism Project

> Cross Border Talents · Lisbon, Portugal · — · Posted 2021-05-05

**Workplace:** on_site

**Department:** BPO_Brag1

## Description

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.

  

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

  

\- Responsibilities as a Legal Online Operations Analyst:

\- Assist customers with booking of hotels, holiday packages and other travel-related services;

\- Provide helpful and effective service for both in travel”and post travel questions;

\- Assist customers with questions regarding payment, changes, cancellation,

## Requirements

\- Must be fluent in English and German;

\- Ability to work in a multicultural environment and as part of cross-functional teams;

\- Experience with Microsoft Office

## Benefits

\- Relocation package (accommodation, expenses and flight reimbursement)

\- Competitive base salary and benefits;

\- Training and career development opportunities;

\- A culture of respect and human empowerment;

\- Very nice office space by the Tagus river, served by several businesses and great access to public transportation

## Apply

[Apply at Cross Border Talents](https://apply.workable.com/crossbordertalents/j/D45AEBB90A/apply)

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