# Junior Inbound Reservations Consultant (FIT)

> Cullinan Holdings · Westville, South Africa · Full-time · Posted 2026-05-18

**Workplace:** on_site

**Department:** Thompsons Africa

## Description

![](https://workablehr.s3.amazonaws.com/uploads/photos/113326/3e96f42ffe0881205ad495389b3dd4d9.png)Join the dynamic team at Thompsons Africa as a Junior Inbound Reservations Consultant based in Durban.

This entry-level position offers a fantastic opportunity to develop your skills within a leading destination management company specializing in South and Southern Africa.

Key Responsibilities:

-   Assist with FIT reservations and quotations
-   Prepare accurate and competitive travel itineraries and costings
-   Liaise with suppliers, including hotels, lodges, transport providers, and activity operators
-   Manage booking confirmations, amendments, and cancellations
-   Ensure all reservations are captured accurately and timeously on the system
-   Maintain excellent communication with internal teams, customers, and suppliers
-   Support Reservations Consultants with administrative and operational tasks
-   Ensure deadlines are met, and service delivery standards are maintained

This role is perfect for an individual passionate about travel, and committed to delivering outstanding travel experiences.

## Requirements

**Qualification:**

-   Grade 12 or equivalent completion required
-   Post-secondary qualification in travel, tourism, or a related field is a plus

**Experience:**

-   Previous experience in inbound tourism or tour operating, customer service, or related fields
-   Knowledge of South and Southern Africa destinations will be advantageous
-   Experience working within reservations systems will be advantageous
-   An understanding of FIT travel planning will be advantageous

**Skills and Attributes:**

-   Excellent communication and interpersonal skills
-   Organized and detail-oriented with the ability to handle multiple tasks and to work under pressure
-   Customer-focused with a positive attitude and willingness to support team members
-   Computer literate
-   A passion for travel and an interest in South and Southern African destinations
-   Ability to work independently and as part of a team
-   Positive attitude and a hunger to learn and develop

## Benefits

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard. We love celebrating successes together!

## Apply

[Apply at Cullinan Holdings](https://apply.workable.com/cullinan-holdings/j/93E6037C74/apply)

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