# Dental Insurance Coordinator/Front Desk

> CWD Dental Group · Tallahassee, United States · Full-time · Posted 2026-11-13

**Salary:** USD 37,500–50,000

**Workplace:** on_site

## Description

**Industry: Dental (Private Practice, Non-Corporate)**

**Compensation:** Hourly wage of $18 - $24+, exact rate based on qualifications and experience, includes a comprehensive benefits package (see below for details)

**Location:** Tallahassee, FL (in-office)

**Summary of Qualifications:**

-   High school diploma or equivalent
-   One (1) + years of experience in processing dental insurance claims (required)
-   One (1) + years of receptionist, administrative or office support experience (required)
-   Has experience using Dentrix Ascend software (required)
-   Comfortable communicating by phone
-   Must be organized and attentive to daily needs and unexpected changes
-   Ability to pass a criminal background check
-   Available to work in-office Monday - Thursday, 7:30 AM - 5:00 PM + every other Friday 8:00 AM - 1:00 PM

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**About us:**

At CWD Dental Group, we believe a great workplace starts with great people! As a small, close-knit dental group, we’re proud to offer something different from corporate dentistry—a place where you’re more than just a number; you’re part of the family. Our culture is built on teamwork, genuine connections, and making every employee feel valued and appreciated. We love making memories, sharing laughs, and bringing a little extra fun to the office. Together, we celebrate successes, support one another, and create a workplace where people genuinely enjoy coming to work.

**About this position:**

We're seeking an experienced dental professional who is friendly, dependable, and motivated individual who brings a positive attitude and strong work ethic to our team. The ideal candidate is professional, confident, highly organized, and comfortable working with a variety of personalities. Excellent communication and computer skills, reliability, punctuality, and a team-oriented mindset are essential.

We are specifically looking for someone who:

-   Is a team player who enjoys collaborating
-   Is consistently on time and can be counted on by their team
-   Has excellent communication and computer skills
-   Possesses a keen attention to detail
-   Enjoys days filled with a variety of tasks
-   Double checks their work and takes pride in producing quality results
-   Understands the value a strong support staff brings to an office
-   Has previous experience working in a dental office
-   Currently lives in Tallahassee, FL or the surrounding areas or is planning to relocate

_If these qualities describe you, please read on!_

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### **Essential Functions of Dental Insurance Treatment Coordinator/Front Desk Receptionist:**

-   Answer phone calls and direct them to the appropriate department or individual 
-   Greet patients and check them in and out for appointments
-   Provide information and assistance to patients 
-   Schedule appointments and manage calendars 
-   Perform clerical duties such as data entry, filing, and photocopying 
-   Handle incoming and outgoing mail and packages 
-   Maintain a clean and organized reception area 
-   Update and maintain accurate patient demographics and records
-   Ensure compliance with HIPAA and patient confidentiality requirements
-   Collect copayments, balances, and other patient payments
-   Verify insurance benefits and follow up with insurance companies regarding claims and coverage
-   Coordinate referrals to specialists as needed
-   Explain insurance benefits, co-insurance, treatment plans, and financial responsibilities to patients
-   Assist patients with scheduling and treatment coordination
-   Provide exceptional customer service in a fast-paced dental office environment

## Requirements

The ideal candidate is someone who:

-   Is a team player who enjoys collaborating and working with others
-   Has one (1) + years of receptionist, administrative or office support experience (required)
-   Has one (1) + years of experience in processing dental insurance claims (required)
-   Has experience using Dentrix Ascend software (required)
-   Has knowledge of dental coding and familiarity with insurance processes (required)
-   Is comfortable communicating by phone and in-person with customers
-   Is organized and attentive to daily needs and unexpected changes
-   Can work effectively in a fast-paced environment 
-   Is available to work in-office Monday - Thursday, 7:30 AM - 5:00 PM + every other Friday 8:00 AM - 1:00 PM
-   Can multitask and prioritize projects based on changing needs
-   Possesses strong organizational skills
-   Can pass a rigorous criminal background check

## Benefits

-   Hourly wage of $18 - $24+, exact rate based on qualifications and experience
-   Health Insurance: CHP (partially paid)
-   Vision Insurance
-   Dental Benefits and Discounts
-   401K Retirement Plan (matching)
-   Life Insurance (employer paid)
-   Major Holidays
-   Uniforms provided
-   Bonuses
-   On-the-job training

## Apply

[Apply at CWD Dental Group](https://apply.workable.com/cwd-dental-group/j/0D0B323324/apply)

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