# Part-Time Writer - Sales, CSM & Web Copy

> CWILL · Cary, United States (Remote) · — · Posted 2026-08-07

**Workplace:** remote

## Description

CWILL builds post-purchase and retention software for Shopify and DTC brands — order tracking, returns, reviews, loyalty, and more. We're a small US team inside a larger global company, and we're looking for a writer to help us keep up with demand across sales, customer success, and the website.

### What you'll work on

-   Sales and partner assets — one-pagers, outreach copy, agency and partner materials
-   Customer success materials — onboarding content, customer-facing guides, event and speaking collateral
-   Web copy — product pages, supporting pages, and updates to existing pages
-   Occasional case studies, working from interviews and source material we provide

## Requirements

-   A US-native English writer who can make technical products sound plain and human
-   Comfort writing B2B copy for a merchant audience — you should be able to tell the difference between what a store owner cares about and what a marketing team assumes they care about
-   Someone who checks claims against sources rather than repeating them. A lot of this work involves customer results and product details, and getting those right matters more than getting them written fast
-   Self-directed. This is part-time and largely asynchronous, so you'll need to move without much day-to-day supervision
-   Willingness to write to an existing voice rather than your own

### Helpful, not required

Experience with Shopify, ecommerce, or B2B SaaS. Familiarity with post-purchase or retention tooling.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Work From Home

## Apply

[Apply at CWILL](https://apply.workable.com/cwill-us/j/D10E3CF832/apply)

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