# Become a Luxury Watch Brand Evaluator in Kota Kinabalu, MY

> CXG · Kota Kinabalu, Malaysia (Hybrid) · Other · Posted 2025-06-20

**Workplace:** hybrid

**Department:** Evaluator

## Description

**Turn your passion for fine timepieces into a rewarding freelance opportunity!**  
Explore the world of luxury watchmaking and make a lasting impact on some of the world’s most prestigious horology brands.

**About the Role:**

As a **Watch Brand Evaluator**, you will immerse yourself in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether you're visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.

-   **Flexible Schedule** – Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability.
-   **Frequent Assignments** – Perform multiple missions each month with globally renowned luxury watch and jewelry brands.

**What You’ll Be Doing:**

-   **Select your missions** – Choose assignments that align with your interests and availability.
-   **Visit luxury watch boutiques** – Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation.
-   **Evaluate the full experience** – From store ambiance to post-sale service, assess the full client journey.
-   **Report your insights** – Submit structured feedback through our CXG Live platform.

**Why Join CXG?**

With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our **mobile-friendly platform, CXG Live**, allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

**Ready to turn your passion into impact?**  
Join our global community of watch collectors and luxury connoisseurs. Apply today and help shape the future of timepiece retail.

## Requirements

-   Current customer of premium and luxury brands.

-   Not currently under contract with any retail brands, to ensure impartiality.
-   Punctual, organized, detail-oriented, and reliable.
-   Observant and passionate about customer experience.
-   No prior experience is required; we value honest feedback from genuine customers.

## Benefits

-   This is a freelance, project-based position
-   Flexible working hours
-   Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
-   Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

## Apply

[Apply at CXG](https://apply.workable.com/cxg/j/90001D532F/apply)

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