# Director, IT

> Cynch AI · Pleasanton, United States (Hybrid) · Full-time · Posted 2026-06-14

**Salary:**  160,000–180,000

**Workplace:** hybrid

**Department:** Information Technology

## Description

**Cynch is a Series A company that has grown revenue 4x in the past year.** We build unique applications of neuro-symbolic artificial intelligence to support the best accounting and tax professionals in the industry, helping them provide world-class financial services. We have a mix of remote and onsite employees, with offices in San Francisco, the South Bay, and the East Bay.

**We're looking for a Senior Manager of IT.** You'll wrangle an admittedly fragmented set of systems and processes, then build something better: a streamlined IT practice built for security, ease, and durability.

This role covers (among many other things), everything from **I can't print** help desk-style support to **Shadow IT remediation** to **Azure App management** to **SSO selection and deployment.** It's totally hands-on while also being the expert in the company's compliance, infrastructure, and security functions.

**You will personally build what you design.** _Initially_ a department of one, the decisions you make will affect the company for years to come. No pressure, though.

**The role is hybrid**, based out of either our **Pleasanton or Cupertino office.**

### **What You'll Do**

**Build the IT function**

-   Bring together IT across the company under a single function
-   Establish clear ownership and accountability for IT across the company
-   Reduce shadow IT and standardize tools and processes
-   Decide how IT should scale (internal hires, MSPs, or a hybrid approach)
-   Hire and manage IT staff as the company grows
-   Define and own the company's IT roadmap

**Modernize technical infrastructure**

-   Consolidate and manage our identity platform
-   Implement and manage device management for **both Mac and Windows environments**
-   Manage desktop, SaaS, and virtual apps (on Azure)
-   Wrangle and organize vendors
-   Improve onboarding, offboarding, and employee IT experience
-   Ensure reliable IT support across remote and office environments

**Security and compliance**

-   Improve identity, access management, and endpoint security
-   Implement practical security controls and policies
-   Partner with engineering and leadership on security practices
-   Prepare the company for SOC2  
    

### **What Success Looks Like**

**Within your first 6 months you will have:**

-   Completed gap analysis for SOC2 readiness
-   Chosen and implemented a unified identity platform across the company
-   Completed documentation of IT onboarding and offboarding for remote, onsite, and hybrid employees
-   Implemented automated SCIM provisioning
-   Reduced shadow IT by auditing existing SaaS tools and establishing a clear approval and procurement process
-   Established additional priorities defined with executive leadership.  
    

**Work Model**: onsite initially, then ~3 days/week + as-needed, driven by both tax season and technical demands.

**California salary range:** $160k - $180k

## Requirements

### **About you**

-   ~10+ years of IT experience, 3 years management experience, ideally in a startup or high-growth company
-   **Absolute comfort in being both the designer and the doer.** If you have any reservations about helping people add a printer while designing new onboarding and offboarding processes, and doing SOC 2 prep, totally understandable but this role isn't for you.
-   Experience implementing identity platforms such as JumpCloud, Okta, Entra ID, or Google Workspace
-   Azure experience **beyond Entra ID**, specifically in securing and deploying apps.
-   Experience managing Mac and Windows fleets with MDM tools such as Jamf, Iru (Kandji), or Intune
-   Expertise in deploying and managing SSO, MFA, SCIM provisioning, RBAC, and access lifecycle management
-   Experience preparing a company for SOC2
-   Experience managing SaaS systems, vendors, and reducing shadow IT
-   Ability to automate workflows and integrations
-   Demonstrated ability to bring order to fragmented, fast-moving environments by standardizing systems, documenting practices, and building durable IT infrastructure across multiple offices.

## Benefits

Medical, Dental, Vision, 401k w/match, Life, LTD

## Apply

[Apply at Cynch AI](https://apply.workable.com/cynch-ai/j/8141B4E248/apply)

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