# Australian Loan Processor (with experience in myCRM)

> D2B · Metro Manila, Philippines (Remote) · Full-time · Posted 2026-07-27

**Workplace:** remote

**Department:** RecOps

## Description

**Position**: Loan Processor

**Salary**: PHP 65,000 - 85,000 per month

**Working Hours & Conditions**: Aligned with Australian hours; full-time (remote)  

**OVERVIEW**:

To serve as the high-speed "Engine Room" of the brokerage. You will be responsible for taking the loan structures designed by the Credit Specialist and executing them with 100% accuracy from data entry through to unconditional approval.

**RESPONSIBILITIES**:

-   Submission Excellence: Execute end-to-end applications via ApplyOnline and various lender portals (Big 4, Macquarie, etc.) with zero errors.
-   The "Express" Lane: Independently manage simple residential files (PAYG, Refinance, First Home Buyers) from start to finish.
-   Technical Support: Collaborate with the Credit Specialist on complex files; you will handle document verification, data entry, and MIR (Missing Information Request) management for these deals.
-   Lender & Client Liaison: Act as the primary point of contact for lenders to push files through to approval. Communicate with clients during the "processing phase" to ensure a 5-star experience.
-   Process Documentation: Assist the Principal in building and maintaining a permanent Operations Manual by documenting workflows and creating templates as the business scales.

## Requirements

**QUALIFICATIONS**:

-   Minimum 1-2 years experience as a Loan Processor for an Australian Mortgage Brokerage.
-   Software Mastery: Experienced in ApplyOnline, MyCRM, and lender portals.
-   Policy Intuition: A strong understanding of standard lender requirements (e.g., identity verification, payslip analysis, and living expense categories).
-   Communication: Exceptional written and verbal English. You must be comfortable explaining "next steps" to Australian clients.
-   Pace: Demonstrated ability to manage a high-volume pipeline (e.g., $3M+ per month) without sacrificing quality.

## Apply

[Apply at D2B](https://apply.workable.com/d2b-1/j/37B8FE1CE6/apply)

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