# Mortgage Broker Assistant - 174

> D2B · Manila, Philippines (Remote) · Full-time · Posted 2026-04-16

**Salary:** unknown currency 70,000–75,000

**Workplace:** remote

**Department:** RecOps

## Description

**Position**: Mortgage Broker Assistant

**Salary**: PHP 70,000 - 75,000/month

**Working Hours & Conditions**: Aligned with Australian hours; full-time (remote)

Holidays: AU Holidays

**ABOUT THE COMPANY**: 

Illumina Finance is a specialized commercial mortgage brokerage and financial consultancy based in Sydney, Australia. The firm serves as a strategic intermediary for sophisticated property investors and developers, focusing on complex commercial lending and debt advisory. With a deep understanding of the Australian credit market, they provide tailored funding solutions for commercial acquisitions, construction projects, and specialized asset classes. Their approach centers on navigating the intricacies of non-bank and institutional lending to secure competitive capital structures for high-net-worth clients and corporate entities.  

**OVERVIEW**:

We are seeking a highly experienced **Mortgage Broker Assistant** to serve as the backbone of back-office operations. This is a critical "plug-and-play" role designed for a professional who can manage the end-to-end loan pipeline with precision, allowing the Principal Broker to focus exclusively on strategic sales and client-facing advisory.

**RESPONSIBILITIES**:

-   **End-to-End Loan Processing**: Manage the full lifecycle of a loan from initial application through to settlement, ensuring all milestones are met with strict adherence to deadlines.
-   **Platform Management**: Expertly utilize MyCRM and Apply Online to input data, track applications, and maintain immaculate digital records.
-   **Operational Coordination**: Proactively order property valuations and initiate pricing requests with lenders to secure the most competitive outcomes for clients.
-   **Compliance & Documentation**: Review and package loan documents to ensure 100% accuracy and compliance with lender requirements and Australian credit regulations.
-   **Stakeholder Liaison**: Act as a primary point of contact for lenders, solicitors, and real estate agents to resolve queries and expedite approvals.
-   **Client Communication**: Provide proactive, professional updates to clients in impeccable English, ensuring a world-class customer service experience.
-   **Pipeline Oversight:** Monitor the workflow to identify potential bottlenecks, ensuring no file sits idle and maintaining a high conversion rate from submission to settlement.

## Requirements

**QUALIFICATIONS**:

-   Industry Experience: Minimum 2–3 years of direct experience in an Australian Mortgage Broker Support or Loan Processing role.
-   Immediate Readiness: Must be able to "hit the ground running" with minimal training investment required.
-   Technical Proficiency: Advanced, hands-on experience with MyCRM and Apply Online is mandatory.
-   Process Knowledge: Comprehensive understanding of the Australian lending landscape, specifically the valuation and pricing request workflows.
-   Communication: Exceptional verbal and written English skills; ability to represent the firm professionally to high-net-worth clients and institutional lenders.

**PREFERRED SKILLS (nice to have)**:

-   Strong analytical skills with an eye for detail regarding credit policy nuances.
-   Experience across a diverse lender panel (Major Banks vs. Boutique/Non-conforming lenders).
-   High level of digital literacy and an interest in optimizing back-office efficiency.

## Apply

[Apply at D2B](https://apply.workable.com/d2b-1/j/5DFE0E4679/apply)

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